Western University
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The Consumer Expertise Librarian, Evaluation coordinates and offers management for Western Libraries’ evaluation technique and actions. The profitable candidate will coordinate and supply experience within the improvement of an evaluation program to display Western Libraries’ influence and worth to the college’s analysis, educating and studying mission and to enhance the general Western neighborhood consumer expertise with Western Libraries.
Working with leaders, service managers, and colleagues from throughout Western Libraries, the incumbent might be answerable for the collaborative improvement of key efficiency measures and evaluation methods for the libraries’ providers, programming, and collections, in addition to, for the consumer expertise of the bodily and on-line library. Fairness, range, inclusion, accessibility, Indigenization and decolonization (EDIA-ID) are key drivers and values of Western Libraries and Western College. These values are central to the evaluation technique and the consumer expertise and to the dedication to construct a way of belonging on campus.
The incumbent might be an efficient communicator and facilitator, growing and sustaining relationships with Western Libraries’ stakeholders and campus companions to establish and prioritize wants and alternatives. The Consumer Expertise Librarian, Evaluation will even take part within the supply of consumer providers for direct expertise and common engagement with customers.
Go to the Western Libraries About Us web page to view our Inclusivity and Land Acknowledgement Statements.
Obligations:
• Foster a tradition of evaluation for Western Libraries, making evaluation proof accessible, comprehensible, and helpful for library workers and customers.
• Develop and coordinate the implementation of a complete and strategic evaluation program for Western Libraries.
• Oversee and take part in evaluation efforts all through the libraries in collaboration with Western Libraries purposeful and foundational groups; accumulate, analyze, and doc a variety of knowledge, and reporting instruments and strategies, together with coordinating necessary knowledge assortment and reporting actions for Western Libraries.
• Allow Western Libraries to doc worth and influence and make evidence-based selections in order that the best applications, providers, and areas are made obtainable to customers.
• Assist the event of a tradition of consumer expertise apply at Western Libraries to assist within the improvement of user-centered applications, web site, areas and providers.
• Set up, coordinate and conduct assessments and consumer expertise analysis utilizing numerous strategies, together with qualitative and quantitative research, to change current providers or create new providers based mostly on the analysis. Signify Western Libraries at campus occasions, skilled conferences, and conferences.
• Construct relationships and collaborate with numerous library and college departments, school, and different stakeholders to assemble data and insights for evaluation functions.
• Coordinate initiatives, demonstrating efficient mission administration abilities to plan and execute evaluation initiatives inside established timelines.
• Take part within the planning, implementation and promotion of consumer providers and consumer expertise applications.
• Analyse, current and talk library knowledge to stakeholders.
{Qualifications} and Expertise
Required:
• Grasp’s diploma in library and data science or equal from an ALA-accredited establishment, or a PhD in Library and Info Science or equal diploma.
• Experience in library evaluation practices.
• Expertise with qualitative and quantitative strategies and instruments resembling SPSS, Qualtrics, NVivo and Excel.
• Glorious communication and organizational abilities together with mission administration.
• Capability to set priorities, handle competing deadlines, and stability a number of initiatives and obligations concurrently.
• Information of EDIA-ID in universities and libraries and expertise working with equity-deserving customers together with people, pupil teams or communities, and, with different allies and campus companions.
Surroundings
Western Libraries, one in every of Canada’s main analysis libraries, is dedicated to excellence: anticipating data and repair wants associated to the College’s targets for analysis and scholarship, educating and studying, and repair to our college neighborhood and key companions. Our Strategic Plan 2022-2028, Ahead Collectively, aligns with the College’s strategic plan, In the direction of Western at 150, which has three principal themes: Better Impression; Folks, Group, and Tradition; and Western’s Place within the World.
Western Libraries is a member of the Ontario Council of College Libraries (OCUL), the Canadian Affiliation of Analysis Libraries (CARL), the Affiliation of Analysis Libraries (ARL), the Middle for Analysis Libraries (CRL), the Canadian Analysis Information Community (CRKN), and a accomplice within the OCUL Collaborative Futures Undertaking. Acknowledged for the standard of its workers, the entry and providers supplied, and its excellent print and digital collections, Western Libraries helps the College’s mission to create, disseminate, and apply information for the advantage of society by way of excellence in educating, analysis, and scholarship.
Librarians at Western are Members of the Librarians and Archivists Bargaining Unit represented by The College of Western Ontario School Affiliation. Librarians and Archivists have obligations associated to Skilled Follow, Educational Exercise, and Service to the academy and career. Phrases and situations of employment, together with wage and advantages, are ruled by the Librarians and Archivists Collective Settlement. Rank and wage might be commensurate with {qualifications} and expertise. The 2023/24 annual wage flooring for every rank is as follows: Normal Librarian – $62,255; Assistant Librarian – $68,515; Affiliate Librarian – $79,326; Senior Librarian – $95,257. Western affords a complete profit package deal together with, however not restricted to, prolonged well being, dental, imaginative and prescient and pension.
Be taught extra about Western College
Be taught extra about Western Libraries
Be taught extra concerning the Librarians and Archivists Collective Settlement
Be taught extra concerning the College of Western Ontario School Affiliation
Utility Procedures
Candidates are required to submit a masking letter, a curriculum vitae, and the names and speak to data for 3 skilled references, by March 22, 2024 to:
Workplace of the Vice-Provost & Chief Librarian
Western College
E mail: [email protected]
Solely functions obtained by e mail might be thought-about.
Please submit your software package deal as a single digital file (MS Phrase or pdf).
Please quote within the topic line reference #UXTerm2024
Please make sure that the shape obtainable at https://www.uwo.ca/facultyrelations/pdf/full-time-application-lib-archs.pdf is accomplished and included in your software submission.
Enterprise Tackle:
Western College, 1151 Richmond Road N., London, ON N6A 5B8
Positions are topic to funds approval. Candidates ought to have fluent communication abilities in English. The College invitations functions from all certified people. Western is dedicated to employment fairness and variety within the office and welcomes functions from girls, members of racialized teams/seen minorities, Indigenous peoples, individuals with disabilities, individuals of any sexual orientation, and individuals of any gender identification or gender expression.
In accordance with Canadian immigration necessities, precedence might be given to Canadian residents and everlasting residents.
Lodging can be found for candidates with disabilities all through the recruitment course of. Should you require lodging for interviews or different conferences, please contact [email protected]
Posted on School Relations web site February 23, 2024.
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