Product Manager, Patient Services

Profession Class

Advertising and marketing

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

You’ve labored laborious to turn out to be the skilled you might be right now and at the moment are able to take the subsequent step in your profession. How will you place your abilities, expertise and keenness to work towards your objectives? At Amgen, our shared mission—to serve sufferers—drives all that we do. It’s key to our changing into one of many world’s main biotechnology corporations, reaching over 10 million sufferers worldwide. Come do your finest work alongside different revolutionary, pushed professionals on this significant position.

Product Supervisor, Affected person Providers

Reside

What you’ll do

Let’s do that. Let’s change the world. On this important position you’ll have interaction in scientific alternate with healthcare professionals to speak and advance the scientific platform, as aligned with product objectives.

Amgen has an thrilling alternative for an skilled, energetic & patient-focused Supervisor to affix our Affected person Providers crew and ship operational excellence of our nationwide affected person entry and help providers.

Inner Candidates are required to have a dialogue with their present supervisor relating to intent to use.

Key accountabilities

Product Supervisor (Victory Program):

• Present robust management, path to develop and implement the strategic and operational path of the PSP program help providers for the portfolio of Oncology merchandise supported by Amgen’s Victory program in collaboration with PSP and Model Groups.
• Work with PSP Operations Result in critically assess particular brief and long-term strategic alternatives and supply enter into PSP useful enterprise plans.
• Handle working relationships between inner cross-functional companions, together with Subject Gross sales crew and head workplace advertising/medical companions, and exterior collaborators together with the PSP distributors and key therapeutic centres to make sure that PSP plans are carried out, and goals achieved.
• Prioritize service initiatives introduced ahead by cross-functional companions to align with general PSP goals and compliance tips.
• Maintain accountability and duty for allotted finances and future monetary affect forecasting.
• Monitor and handle program efficiency utilizing the analytics platform, buyer satisfaction and vendor efficiency and productiveness suggestions in accordance to vendor Providers Agreements. Help the event of Efficiency dashboards and KPI stories in collaboration with analytics cross-functional crew members and vendor companions. Handle communications of program efficiency in a well timed method.
• Generate key enterprise insights and proactive identification of alternatives for enhancements via common operational assessments, program exercise knowledge reporting and evaluation.
• Monitor and keep a excessive stage of area intelligence and voice of the shopper understanding to evaluate, interpret and incorporate the wants and requests of assorted companions and consider enterprise alternatives related to altering market and entry dynamics.
• Guarantee actions are managed inside Amgen compliance coverage and procedures together with High quality, Security and Med Data.

Win

What we anticipate of you

We’re all completely different, but all of us use our distinctive contributions to serve sufferers. The skilled we search is a person with these {qualifications}.

Fundamental {Qualifications}:

Bachelor’s diploma or Grasp’s diploma

Most popular {Qualifications}:

• College diploma in Science/Well being or enterprise
• 7+ years of pharmaceutical/medical business expertise
• Affected person help program administration expertise
• Canadian reimbursement entry data
• Expertise in Oncology ideally, or Specialty Care
• Product Administration expertise with biologics/prescription drugs
• Bilingual in English/French
• Demonstrated success and skill to drive affect with companions to align work efforts and obtain outcomes
• Capacity to collaborate and work cross-functionally to drive enterprise ends in a closely matrixed, fast-paced atmosphere
• Venture administration abilities and expertise managing a number of distributors/company companions
• Forecasting, budgeting and vendor relationship administration expertise
• Expertise working carefully with area gross sales organizations to make sure area wants are met
• Sturdy decision-making and outcomes oriented
• Understands regulatory and authorized necessities pertaining to pharmaceutical advertising
• Expertise with Veeva System
• Organized, element oriented with robust service-based strategy.
• Multi-tasking, re-prioritization, and proactive problem-solving talents
• Sturdy analytical, important considering, inventive problem-solving and communication abilities
• Extremely proficient with MS Excel, together with pivot tables, features, and macros.
• Expertise with Home windows based mostly functions (e.g., WORD, EXCEL, Outlook)

Thrive

What you may anticipate of us

As we work to develop therapies that handle others, we additionally work to take care of our teammates’ skilled and private progress and well-being.

Along with the bottom wage, Amgen gives aggressive and complete Complete Rewards Plans which might be aligned with native business requirements.

Apply now

for a profession that defies creativeness

Objects in your future are nearer than they seem. Be part of us.

careers.amgen.com

Amgen is an Equal Alternative employer and can take into account you with out regard to your race, colour, faith, intercourse, sexual orientation, gender identification, nationwide origin, protected veteran standing, or incapacity standing.

We’ll be certain that people with disabilities are supplied affordable lodging to take part within the job software or interview course of, to carry out important job features, and to obtain different advantages and privileges of employment. Please contact us to request lodging.

.

Read Full Description