Shoppers Drug Mart

Referred candidates should not apply on to this function. All referred candidates should use their distinctive referral hyperlink generated when they’re referred by an current colleague.


387 Scott Road, Unit 1, St. Catharines, Ontario, L2M 3W2

At Consumers Drug Mart, we’re innovating well being and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our prospects in new methods day-after-day.

With greater than 1,300 regionally owned and operated shops from coast to coast, the Consumers Drug Mart community is greater than an important place to buy, it’s an important place to work. We’re dedicated to constructing our gifted staff who champion collaboration, kindness and inclusivity. Be a part of our staff, and assist acknowledge a wholesome future to your profession and for all Canadians.

Why this function is vital?


To handle the operations of the Pharmacy whereas on responsibility, together with offering session to each prospects and well being care suppliers, follow to full scope in offering skilled companies, meting out treatment, and aiding within the upkeep of the dispensary.


  • Pharmacy and Buyer Service
  • Acknowledge all prospects approaching the Pharmacy
  • Follow inside federal/provincial, regulatory/authorized necessities
  • Guarantee all privateness necessities are met, together with buyer confidentiality and consent administration
  • Present counselling on prescriptions, over-the-counter/behind the counter merchandise
  • Follow to full extent of expanded scope with Skilled Companies, inside your functionality
  • Be clearly identifiable to the general public
  • Guarantee accuracy and appropriateness of all prescriptions allotted
  • Talk with different well being care professionals throughout the circle of care to supply buyer care
  • Preserve all data required in accordance with laws, requirements of follow, and coverage

Workflow and Stock Administration:

  • Management entry to the dispensary with respect to stock and affected person confidentiality
  • Evaluation and preserve Workflow Queues every day
  • Common evaluation of ‘will name’ bins, in accordance with established Normal Working Procedures
  • Evaluation of inventory to establish expired stock
  • Oversight of present inventory ranges and medicine orders from wholesaler
  • Guarantee all necessities for documentation and management of gear beneath the Managed Medicine and Substances Act and Laws are met and reporting to Well being Canada and regulatory our bodies


  • Guarantee entry/pickup workstations, counselling/ready areas, and work islands replicate an acceptable picture of the Pharmacy
  • Involvement with monetary studies as acceptable
  • Learn and motion retailer communications on in-store internet
  • File incident studies when any buyer or employees treatment or privateness incidents happen

Expertise, Expertise & {Qualifications}:

  • Unbiased considering and resolution making – makes choices when coping with points or issues
  • Plan, coordinate and delegate assignments and supply teaching to Pharmacy colleagues
  • Confirmed skill to drive and construct the enterprise, lead by instance and assist enterprise packages
  • Dedication to offering distinctive customer support
  • Superior buyer relations expertise and a robust sense of professionalism
  • Robust problem-solving expertise together with expertise formulating and executing motion plans
  • Robust private computing expertise and data of Pharmacy programs a particular asset
  • Guarantee all Well being & Security procedures are adopted to supply a wholesome and secure work setting
  • Full necessary coaching and voluntary persevering with schooling workshops, as wanted



Why work at Consumers Drug Mart?

Performing as consultants, supporting inside prospects and the Affiliate-Homeowners, you’ll get expertise distinctive to the retail trade whereas working for an award-winning nationwide model. Profit from a purchase order low cost program, aggressive pay and on-line studying via Academy.

Take possession of your work and discover extra methods to care about your work, co-workers, prospects and group.

How You’ll Succeed:

At Consumers Drug Mart Inc., we search nice individuals to repeatedly strengthen our tradition. We imagine nice individuals mannequin our values, are genuine, construct belief and make connections. 

If that sounds such as you, and you’re open-minded, responsive to alter and as much as the challenges offered in a fast-paced retail setting, apply in the present day. 

Employment Sort:

Full time

Sort of Function:


Consumers Drug Mart Inc. acknowledges Canada’s range as a supply of nationwide delight and energy. Now we have made it a precedence to replicate our nation’s evolving range within the merchandise we promote, the individuals we rent, and the tradition we create in our group. Lodging is offered upon request for candidates with disabilities within the recruitment and evaluation course of and when employed.

As well as, we imagine that compliance with legal guidelines is about doing the correct factor. Upholding the regulation is a part of our Code of Conduct – it reinforces what our prospects and stakeholders anticipate of us.

Please Notice: If in case you have Worker Self Service (ESS) on Workday, apply to this job through the Workday software.

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To assist us monitor our recruitment effort, please point out in your cowl/motivation letter the place ( you noticed this posting.

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