Data Operations Manager (Customer Identity)

Get to know Okta

Okta is The World’s Identification Firm. We free everybody to soundly use any expertise—anyplace, on any machine or app. Our Workforce and Buyer Identification Clouds allow safe but versatile entry, authentication, and automation that transforms how individuals transfer via the digital world, placing Identification on the coronary heart of enterprise safety and development. 

At Okta, we have a good time a wide range of views and experiences. We’re not in search of somebody who checks each single field – we’re in search of lifelong learners and individuals who could make us higher with their distinctive experiences. 

Be a part of our crew! We’re constructing a world the place Identification belongs to you.

The Information Operations Success Supervisor/Analyst Alternative

Reporting to the Sr. Supervisor, Information Enablement, this function might be answerable for establishing a scalable knowledge operations help mannequin. You’ll do that via a mix of information lifecycle help, knowledge tooling enablement, organizational literacy and coaching applications designed to foster the secure utilization of and engagement with scalable knowledge fashions for reporting and analytic consumption.

 

On this impactful function, you’ll accomplice with Product, Engineering, Program Administration and Information Governance to make sure that our knowledge belongings and fashions are identified, understood, used and celebrated all through the CIC group. You’ll triangulate end-user wants with a wide range of operational instruments and artistic messaging to make sure success of the info crew’s belongings.

 

 

What you’ll be doing 

• Lead knowledge operations for the CIC product together with launch communications, organizational documentation, knowledge literacy and coaching initiatives
• Associate with friends in Product, Engineering, Program Administration, Information Governance and with key enterprise items to develop a scalable help mannequin inside the knowledge lifecycle for our fashions, merchandise and belongings
• Promote and have a good time the info group through a large number of channels (e.g. newsletters, Slack bulletins)
• Educate and enlighten knowledge stakeholders with newly accessible objects and fashions that may unlock product and enterprise insights
• Set up end-user personas and voices to combine inside the knowledge operations help mannequin
• Help Enterprise Information Analysts and Engineers in triaging knowledge questions, bugs and points from end-users
• Clearly perceive and talk modifications to underlying knowledge fashions and definitions to find out influence to key belongings akin to government dashboards
• Work with Enterprise Information Analysts to know key area priorities, enterprise metrics and insights that span the assorted product items
• Solicit suggestions from end-users on adoption, engagement, utilization, and so forth. of the CIC knowledge belongings and visualizations

What you’ll carry to the function

• 5+ years of expertise in knowledge operations, product administration, product operations or an analogous background
• Tenacity to thrive in a dynamic and fast-paced surroundings, encourage change and collaborate with a wide range of people and organizational companions
• Shortly set up stable relationships and construct belief with companions and stakeholders to realize confidence in CIC knowledge and belongings
• Glorious enterprise acumen and emotional intelligence in ambiguous environments
• BA or greater, most popular; further related work expertise in lieu of a level is suitable

And additional credit score in case you have expertise in any of the next!    

• Arms-on expertise with knowledge visualization instruments (Tableau, Looker, PowerBI, and so forth.)
• Third get together internet analytics instruments (Heap, Google Analytics, Adobe Analytics, and so forth.)
• Cloud primarily based knowledge warehouse applied sciences (Snowflake, BigQuery, Databricks, and so forth.)
• Paywall, subscription or authentication primarily based merchandise

#LI-Remote

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Beneath is the annual salary vary for candidates situated in Canada. Your precise wage will rely on components akin to your abilities, {qualifications}, and expertise. As well as, Okta provides fairness (the place relevant), bonus, and advantages, together with well being, dental, and imaginative and prescient insurance coverage, RRSP with a match, healthcare spending, telemedicine, and paid go away (together with PTO and parental go away) in accordance with our relevant plans and insurance policies. To be taught extra about our Whole Rewards program, please go to: https://rewards.okta.com/can.

The annual base wage vary for this place for candidates situated in Canada is between:$114,000—$172,000 CAD

What you possibly can stay up for as an Okta worker!

• Superb Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work surroundings, offering the very best instruments, expertise and advantages to empower our staff to work productively in a setting that greatest and uniquely fits their wants. Every group is exclusive within the diploma of flexibility and mobility wherein they work so that each one staff are enabled to be their most inventive and profitable variations of themselves, no matter the place they dwell. Discover your house at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Alternative Employer. All certified candidates will obtain consideration for employment with out regard to race, coloration, faith, intercourse, sexual orientation, gender identification, nationwide origin, ancestry, marital standing, age, bodily or psychological incapacity, or standing as a protected veteran. We additionally take into account for employment certified candidates with arrest and convictions information, per relevant legal guidelines. If affordable lodging is required to take part within the job utility or interview course of, please use this Form to request an lodging.

Okta is dedicated to complying with relevant knowledge privateness and safety legal guidelines and rules. For extra data, please see our Privateness Coverage at https://www.okta.com/privacy-policy/.