CLIENT SUPPORT COORDINATOR – 12 MONTHS TEMPORARY CONTRACT in North Vancouver & Sea-to-Sky, Canada

We’re banking at one other stage.

Selecting BDC as your employer means working in a wholesome, inclusive, and expert office that places ahead the very best circumstances to convey collectively distinctive groups the place staff are empowered to behave. It additionally means being on the centre of bold financial and monetary initiatives to see additional and to do issues in another way, to gasoline the success of Canadian entrepreneurs.

Selecting BDC as your employer additionally means:

• Versatile and aggressive advantages , together with an Worker Financial savings and Funding Plan the place BDC matches a part of your voluntary contributions, a Outlined Profit Pension Plan, a $750 wellness and well being care spending account, to call a number of

• Along with paid trip every year, 5 private days , sick days as crucial , and our places of work are closed from December 25 to January 1

• A hybrid work mannequin that actually balances work and private life

• Alternatives for studying , coaching and growth , and way more…

POSITION OVERVIEW

As a Consumer Help Coordinator you ship excellent customer support to BDC shoppers. You might be additionally answerable for performing workplace administration actions effectively. You display workforce spirit and collaboration inside your workforce by offering administrative and gross sales help to the gross sales groups and different inside departments.

CHALLENGES TO BE MET

In a typical week, you’d:

• Help regional workers in administrative features, resembling doc manufacturing and processing, report preparation, and knowledge entry;

• Preserve enterprise relationships with numerous exterior organizations and assist promote BDC’s financing companies with influencers and prospects;

• Put together letters and proposals and/or contracts to shoppers and professionals, in accordance with the particular course of. You’d use your distinctive organizational expertise to make sure the accuracy of data, put together paperwork and varieties and supply environment friendly follow-up;

• Contribute to advertising and marketing initiatives by organizing occasions, campaigns, and actions. This consists of making ready advertising and marketing communications and offering on-site logistical help;

• Train your analytical expertise by actively collaborating in creating the portfolio in an effort to uncover financing alternatives and develop progressive value-added options that meet shoppers’ wants.

WHAT WE ARE LOOKING FOR

When you can reply YES to the next questions, you may be the individual we’re searching for!

• Backed by your expertise in customer support, are you somebody who has lots of initiative and is aware of how you can hear and determine gross sales alternatives?

• Are you described as somebody who is extremely organized and in a position to prioritize successfully, so that you just constantly meet deadlines?

• Are you identified to your capability to adapt to totally different conditions?

• Do you’ve a bachelor’s diploma in enterprise administration or a associated discipline (most well-liked, however not required)?

• Are you fluent in English, each written and verbal?

* Please notice that momentary positions are usually not eligible for advantages.

Proudly one in every of Canada’s Prime 100 Employers and one in every of Canada’s Finest Range Employers , we’re dedicated to fostering a various, equitable, inclusive and accessible atmosphere the place all staff can thrive and really feel empowered to convey their entire selves to work. When you require an lodging to finish your software, please don’t hesitate to contact us at [email protected] .

Whereas we admire all purposes, we advise that solely the candidates chosen to take part within the recruitment course of will probably be contacted.

BDC is a financial institution not like some other. We’re the one financial institution devoted completely to the event of Canadian companies. The one establishment whose objective is to advertise the expansion of the Canadian financial system by specializing in the success of small and medium-sized companies, with a human contact and a real presence. At BDC, we’re altering individuals’s and companies’ lives for the higher. That’s what makes us distinctive as a financial institution.

That’s why we’re banking at one other stage.