Audio Visual Specialist

Workers – Non Union

Job Class
M&P – AAPS

Job Profile
AAPS Salaried – Info Programs and Expertise, Stage C

Job Title
Audio Visible Specialist

Division
UBC IT jobsincanada.one Audio Visible Help jobsincanada.one Superior Help & Integration

Compensation Vary
$6,551.00 – $9,418.83 CAD Month-to-month

The Compensation Vary is the span between the minimal and most base wage for a place. The midpoint of the vary is roughly midway between the minimal and the utmost and represents an worker that possesses full job data, {qualifications} and expertise for the place. Within the regular course, staff shall be employed, transferred or promoted between the minimal and midpoint of the wage vary for a job.

Posting Finish Date
March 12, 2024

Notice: Purposes shall be accepted till 11:59 PM on the day previous to the Posting Finish Date above.

Job Finish Date

At UBC, we imagine that attracting and sustaining a various workforce is vital to the profitable pursuit of excellence in analysis, innovation, and studying for all school, workers and college students. Our dedication to employment fairness helps obtain inclusion and equity, brings wealthy range to UBC as a office, and creates the required situations for a rewarding profession. 

Job Description Abstract
The Audio Visible Specialist consults with customers and gives technical recommendation and help on the use and integration of studying applied sciences for instructing and studying environments together with creating, producing and distributing multimedia tasks.
This place specializes within the implementation and integration of AV associated applied sciences and methods for instructing and studying environments, assembly rooms, video convention methods and digital signage.
The AV Specialist additionally supervises an integration crew and is liable for the profitable implementation of AV methods to help UBC s communication necessities. The place additionally consults with the AV Venture Managers, AV Coordinators, design and electrical consultants, trades individuals, building managers, Architects, challenge stakeholders and numerous customers offering technical experience within the implementation and integration of AV expertise and methods to the UBC campus.
This place requires shifting and lifting a large assortment of apparatus and integration instruments, and could also be required to work outdoors of standard enterprise hours as essential to satisfy implementation timelines and/or room and consumer schedules.
Organizational Standing
The AV Specialist experiences to the AV Tasks Supervisor, whereas additionally working intently with all workers with-in UBC IT Audio Visible, and different departments and models on campus. The position will obtain instruction from (and report again to every day) the UBC IT AV Venture Managers and the Crew Lead for AV Tasks.
Work Carried out
Particular Duties:
– Leads the implementation and integration of advanced AV methods, video convention and digital signage.
– Consults with Venture Managers and the design crew to offer enter into the design, and develop suggestions and standards for system necessities.
— Consults and coordinates with Basic Contractors and Development Managers on bigger tasks, to effectively plan AV set up actions into the general challenge schedule
Develops challenge integration pointers for Venture Managers, installers and exterior integration corporations.
– Addresses and gives decision to points associated to tutorial requests and within the arrange or operation of AV expertise.
– Consults with inside and exterior purchasers, distributors and producers on infrastructure improvement tasks in planning and in minimizing challenge dangers.
– Oversee integration of AV with different constructing methods, seek the advice of with and coordinate with different trades corresponding to electrical and community information specialists to make sure applicable infrastructure is in place to help integration.
– Offers recommendation to the UBC IT AV Venture Managers as regards to ongoing AV challenge progress, and makes suggestions on doable options to issues and conflicts
– Offers recommendation to the UBC IT AV Venture Managers as regards to labour useful resource allocations and manpower budgets for AV system installations
– Manages relationships with purchasers to make sure that tasks are assembly necessities from begin to completion.
– Delivers coaching and orientation to purchasers and conduct testing and commissioning of methods and documentation upon challenge completion.
– Manages and gives technical help in areas of AV methods, video convention and digital signage.
– Offers enter into the design of advanced AV methods, video convention and digital signage.
– Implements protocols and procedures to higher allow the combination of AV and IT expertise.
– Ensures all tools is operational and information connections and assets are lively and accessible
– Participates in preventive and corrective upkeep and system upgrades.
– Acts as liaison with different AV and IT technical personnel inside UBC.
– Develops and evaluations documentation and coaching materials.
– Coordinates day-to-day operational duties and project-based work of the combination crew.
– Determines useful resource necessities for tasks together with however not restricted to, staffing, help and tools.
– Researches and checks, software of updates, purposes and fixes for AV associated methods.
– Assists with the preparation of consumer and technical documentation and process pointers.
Core Duties:
– Consults with customers to find out audio visible wants.
– Researches rising applied sciences and analyzes choices.
– Makes suggestions on the usage of the suitable audio visible companies and merchandise and the acquisition of associated {hardware}, software program and community tools.
– Creates, produces and distributes multimedia tasks.
– Conducts educational workshops and/or coaching for customers corresponding to help personnel, school, instructing assistants, graduate and undergraduate college students.
– Offers technical help and troubleshooting in the usage of AV services and should mentor or help different AV technicians.
– Promotes and encourages the usage of expertise to help instructing and studying objectives.
– Writes and maintains documentation in accordance with prescribed requirements.
– Installs and maintains software program on servers, networks and associated AV software program and {hardware}
– Serves on challenge groups as an issue professional for AV services.
– Ensures AV companies supplied by distributors meet design specs for brand new amenities.
– Maintains applicable skilled designations and up-to-date data of present data expertise strategies and instruments.
– Performs different associated duties as required.
Consequence of Error/Judgement
Info Expertise performs a key position in enabling the College to attain its purpose of turning into one of many world s main universities. The AV Specialist performs a big position within the implementation of AV expertise, video convention and digital signage methods. Ought to these tasks not be accomplished efficiently, this might compromise the College s skill to attain its strategic objectives and imaginative and prescient. Lack of ability of methods to help the College s wants may critically compromise each day enterprise and actions on the College. This place should assume duty for challenge implementation selections that would price the College each monetarily and within the type of systemdowntime. This place should have the ability to foresee potential issues earlier than they happen and take corrective motion.
Supervision Obtained
Works with latitude inside basic insurance policies and an administrative framework. Work is reviewed when it comes to achievement of total and long-term challenge goals.
Supervision Given
The place supervises the AV integration crew/s. Nonetheless, place is liable for explaining procedures to all of the useful resource individuals and stakeholders concerned. Offers route and steering to AV integration crew/s to verify the tasks are accomplished as assigned. Screens and paperwork the progress of tasks as assigned and coordinates actions to make sure that deadlines and quality control set forth are met.
Minimal {Qualifications}
– Willingness to respect various views, together with views in battle with one’s personal
– Demonstrates a dedication to enhancing one’s personal consciousness, data, and abilities associated to fairness, range, and inclusion
Most well-liked {Qualifications}
Undergraduate diploma in a related self-discipline.Formal coaching in audio-visual service (i.e. trade coaching, seminars, related credentials, corresponding to Cisco, Biamp and Creston Certification).Minimal of three years expertise or the equal mixture of training and expertise.Expertise supporting Home windows OS, Macintosh OS and related purposes. Expertise within the implementation and integration of advanced Audio Visible methods.
Demonstrated ongoing profession improvement via lively and self-motivated skilled improvement within the discipline of challenge administration
Expertise within the position of Lead Integrator managing the implementation of AV methods and processes.
Confirmed monitor file of completion of profitable tasks
Expertise in operation budgeting and danger administration In depth Data of Audio Visible software improvement and implementation greatest practices, guidelines of thumb , and benchmarks
Understanding of key developments and gamers within the Audio Visible trade, significantly with respect to, digital methods, videoconferencing methods and digital media purposes
Wonderful data of Audio Visible and IT communications ideas, infrastructure and connectivity
Data and good understanding of building website security and procedures
Efficient management, negotiation and team-building abilities
Distinctive group abilities
Skill to mentor and coach workers, and act as a useful resource
Skill to train tact and discretion
Sturdy interpersonal abilities with the power to resolve battle in any respect ranges
Skill to successfully facilitate teams to attain applicable consequence
Skill to develop and ship efficient shows, product demonstrations and orientations
Skill to develop and keep cooperative and productive working relationships with purchasers, and potential purchasers, tradespeople and distributors
Skill to successfully handle a number of duties and priorities and work in a fast-paced environmentCollaboration – Persistently fosters collaboration and respect amongst crew members by addressing components of the group course of that impedes, or may impede, the group from reaching its purpose. Engages the suitable individuals inside and past organizational boundaries, by matching particular person capabilities and abilities to the crew s objectives. Works with a variety of groups and readily shares classes realized and credit score for crew accomplishments.
Communication for Outcomes – Converses with, writes experiences for, and creates/delivers shows to all ranges of colleagues and peer teams in ways in which help drawback fixing and planning. Seeks a consensus with enterprise companions. Debates opinions, checks understanding, and clarifies judgments. Brings battle into the open empathetically. Explains the context of a number of interrelated conditions, asks looking out, probing questions, and solicits professional recommendation previous to taking motion and making suggestions.
Downside Fixing – Diagnoses issues utilizing formal problem-solving instruments and strategies from a number of angles and probes underlying points to generate a number of potential options. Proactively anticipates and prevents issues. Devises, facilitates buy-in, makes suggestions, and guides implementation of corrective and/or preventive actions for advanced points that cross organizational boundaries and are unclear in nature. Identifies potential penalties and danger ranges. Seeks help and buy-in for drawback definition, strategies of decision, and accountability.
Accountability – Units enhanced goals for self and others. Screens efficiency developments and identifies alternatives to enhance requirements. Offers common suggestions and suggests different approaches essential to make sure that organizational goals and superior requirements are achieved. Delegates duty and reallocates assets as wanted to make sure that priorities are met for initiatives inside space of duty.
Analytical Pondering – Determines standards for assessing points and alternatives. Establishes clear objectives and priorities wanted to evaluate efficiency. Identifies relationships and linkages between completely different data sources. Anticipates points that aren’t readily obvious on the floor. Identifies root causes and results. Establishes clear objectives and priorities. Anticipates potential issues and develops options wanted to resolve them. Systemically analyzes relationships between apparently impartial issues and points. Critiques and cross-reviews experiences. Identifies developments in addition to remoted occasions. Interprets analytical experiences into administration shows, and gives steering to resolve points. Anticipates the doable consequence of potential options. Identifies areas of great concern or alternative. Probes and initiates analysis to determine vital issues.
Info Programs Data – Identifies technique of integrating technical help necessities with enterprise processes and methods. Identifies technological alternatives to satisfy shopper wants. Creates data system options to satisfy the wants of enterprise stakeholders. Companions with applicable technical consultants, specialists, and managers to resolves advanced issues throughout all IT options.