Wellness Advisor

University of British Columbia


Staff – Non Union

Job Category

Job Profile
AAPS Salaried – Counsellors/Psychologists, Level A

Job Title
Wellness Advisor

Team B jobsincanada.one Counselling Services jobsincanada.one Student Health and Wellbeing jobsincanada.one VP Students

Compensation Range
$6,378.58 – $9,189.17 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date
April 20, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Jun 16, 2024

Job Summary
Within the context of an integrated and collaborative stepped care model and in accordance with established standards of practice and the vision and values of the University of British Columbia, Vancouver, Wellness Advisors triage students seeking mental health support. Conduct initial assessments, determine the level(s) of support most on the stepped care continuum that will best meet students’ needs and develop care plans with them. Perform a variety of counselling and outreach functions as time permits. Understand the role for Wellness Advisors and practices within the integrated and collaborative stepped care model.
Organizational Status
Reports to the Associate Director, Clinical Services. Collaborates with referral resources including other mental health care providers, Academic Advisors, Enrolment Services Professionals, Residence Life Managers and Student Support Services Managers. Establishes, maintains and enhances relationships/communication with UBC Vancouver Centre for Accessibility, Student Health Services, Health Promotion and Education, Conduct & Safety and the Sexual Violence Prevention and Response Office.
Work Performed
1. Triages students presenting with mental health and wellbeing concerns:

  • Collects and reviews pertinent information/history, drawing on knowledge of mental health and counselling knowledge and skills when making an initial assessment through a structured judgment process.

  • Determines the need for emergent crisis intervention, facilitates urgent and non-urgent referrals.

  • Develops initial care plan with the student.

2. Works in collaboration with campus and community stakeholders to provide optimal mental health support for students:

  • Collaborates with referral sources including other mental health care providers, academic advisors, Enrolment Services Professionals, Residence Life Managers and Student Support Services Managers.

  • Consults with UBC and other mental health care professionals as appropriate.

  • Maintains up-to-date and comprehensive information (e.g. services provided, referral procedures etc.) on faculty-based and central student services as well as community based mental health services to facilitate seamless referral to resources and services.

  • Establishes, maintains and enhances relationships/communication with UBC Vancouver Centre for Accessibility, Student Health Services, Health Promotion and Education and Conduct & Safety.

3. Performs indirect service responsibilities effectively and efficiently:

  • Creates and maintains student records including assessments and referrals as well as appointment information in accordance with established professional standards and unit policies and procedures.

  • Participates in team meetings, by providing input, and presenting relevant material to promote optimal support for students.

  • Engages in ongoing team planning, development, evaluation and quality improvement activities that facilitate team goal setting, problem solving, conflict resolution and collaboration.

  • Maintains and updates professional competency in mental health issues and treatments; reviews relevant literature and participates in professional development.

4. Supports student mental health wellbeing by participating in health promotion and wellbeing programming including facilitating workshops and staffing orientation events as time permits.
5. Provides drop-in, single session counselling and facilitates group counselling programs as time permits.
6. Other duties as assigned.

Consequence of Error/Judgement
Must be able to act with a considerable degree of autonomy and independence in conducting triage and other mental health services to while adhering to the ethical standards of the profession. Poor professional judgment or unethical practice would be extremely detrimental to student wellbeing and in some cases could be life threatening. It would also have a significant negative impact on public relations for Counselling Services and the University and in some cases result in legal liability for the University.
Supervision Received
Supervision will be provided by the Associate Director, Clinical Services. Incumbent acts independently within established protocols and ethical guidelines.
Supervision Given
The incumbent may supervise project staff and work study students.
Minimum Qualifications
Master’s degree in Counselling Psychology or a related field. Eligible for professional certification in British Columbia. Minimum of three years of relevant experience in clinical counselling, or the equivalent combination of education and experience.
Preferred Qualifications

Eligible for certification as a Registered Clinical Counsellor with the B.C. Association of Clinical Counsellors. Experience conducting triage in a fast paced mental health service setting.
Post-secondary experience preferred with knowledge of student development theory and expertise working with one or more specific student populations including international students, Aboriginal students, or graduate students, an asset.

Must have a deep commitment to the principles and values of creating inclusive campus communities and serving the needs of equity-deserving client populations. Proven sensibility and appreciation of the role that race, gender identity, sexuality, disability and social background play in the experience of health and wellbeing required. Training, experience and demonstrated ability to provide services that are responsive and sensitive to the needs of Black, Indigenous and other racialized and marginalized client populations required.

Appropriate course-work and training in assessment and treatment of a wide range of post-secondary student concerns including substance use, stress, depression, anxiety, relationship difficulties, career/life planning, transition issues and trauma preferred. Ability to work flexible hours, including some evenings and weekends. Ability to navigate complex student situations, including crisis intervention. Ability to envision and implement innovative programs and initiatives.

Demonstrated outstanding oral and written communication skills and the ability to build rapport with staff, students, faculty, and community partners. Demonstrated attention to detail and ability to manage multiple tasks and projects. Computer literacy (MS Office, email and internet required; experience with databases, Wiki and Shared Docs preferred). Proven, interpersonal and problem-solving skills. Bilingual or multi-lingual an asset.

Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

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