Nature of Work:
This position is responsible for implementing, modernizing, managing and supporting CityWest’s video products and associated systems. This is accompanied by administering the software to provide proactive monitoring, analysis and reporting.
➢Installation, setup and maintenance of CATV, IPTV, VOD equipment and associated systems
➢Review trouble tickets to determine root causes of issues and implement the resolution or escalateto the vendor
➢TV channel resource planning and coordination
➢Support and implement system integrations
➢Create and maintain documentation for the services that you manage
➢Perform routing and switching troubleshooting and configuration
➢Perform head-end calibration, performance tests, and field system performance tests
➢Perform satellite dish, LNB alignments and receiver setup
➢Perform standby duties during non-business hours.
➢Occasional overtime may be required.
➢Occasionally assist with special projects and perform other duties as assigned or required
Qualifications & Experience:
➢Minimum two-year technical diploma in telecommunications or computers at a recognizedtechnical institute
➢CCNA, JNCIA certification or equivalent experience
➢3 years in a similar role with industry experience
➢Knowledge of programming languages (Python, Perl, Bash)
➢Formal electronics and computer training and/or self-study course work in CATV
➢Working knowledge of Video On-Demand Systems, CATV and IPTV
➢Working knowledge of Video streaming protocols (UDP, HLS, DASH)
➢Class 5 Driver’s license
Skills & Competencies:
➢Strong analytical skills and the ability to think logically tomake sound business decisions.
➢Communication with co-workers and business departmentsin a professional and courteous manner
➢Ability to pay close attention to detail
➢Ability to work independently as well as with a team
Job Types: Full-time, Permanent
Salary: From $33.42 per hour
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Vision care
- Wellness program
- 8 hour shift
Supplemental pay types:
- Overtime pay
Communicable Disease Prevention Plan in place
- Are you willing to relocate to Terrace, BC?
- Are you legally permitted to work in Canada?
- Are you willing to provide a criminal background check and reference check?
- Secondary School (preferred)
Work Location: One location
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