Video Network Analyst – Terrace BC


Nature of Work:

This position is responsible for implementing, modernizing, managing and supporting CityWest’s video products and associated systems. This is accompanied by administering the software to provide proactive monitoring, analysis and reporting.

Principle Accountabilities:

➢Installation, setup and maintenance of CATV, IPTV, VOD equipment and associated systems
➢Review trouble tickets to determine root causes of issues and implement the resolution or escalateto the vendor
➢TV channel resource planning and coordination
➢Support and implement system integrations
➢Create and maintain documentation for the services that you manage
➢Perform routing and switching troubleshooting and configuration
➢Perform head-end calibration, performance tests, and field system performance tests
➢Perform satellite dish, LNB alignments and receiver setup
➢Perform standby duties during non-business hours.
➢Occasional overtime may be required.
➢Occasionally assist with special projects and perform other duties as assigned or required

Qualifications & Experience:

➢Minimum two-year technical diploma in telecommunications or computers at a recognizedtechnical institute
➢CCNA, JNCIA certification or equivalent experience
➢3 years in a similar role with industry experience
➢Knowledge of programming languages (Python, Perl, Bash)
➢Formal electronics and computer training and/or self-study course work in CATV
➢Working knowledge of Video On-Demand Systems, CATV and IPTV
➢Working knowledge of Video streaming protocols (UDP, HLS, DASH)
➢Class 5 Driver’s license

Skills & Competencies:

➢Strong analytical skills and the ability to think logically tomake sound business decisions.
➢Communication with co-workers and business departmentsin a professional and courteous manner
➢Ability to pay close attention to detail
➢Ability to work independently as well as with a team

Job Types: Full-time, Permanent

Salary: From $33.42 per hour


  • Company pension
  • Dental care
  • Disability insurance
  • Extended health care
  • Vision care
  • Wellness program


  • 8 hour shift

Supplemental pay types:

  • Overtime pay

COVID-19 considerations:
Communicable Disease Prevention Plan in place

Application question(s):

  • Are you willing to relocate to Terrace, BC?
  • Are you legally permitted to work in Canada?
  • Are you willing to provide a criminal background check and reference check?


  • Secondary School (preferred)

Work Location: One location

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