Veterinary Reception, Client Care – London Regional Veterinary Emergency and Referral Hospital

VCA Animal Hospitals

Veterinary Reception, Consumer Care

London, ON

London Regional Veterinary Emergency and Referral Hospital is at present welcoming a full-time Consumer Care Coordinator to hitch our group. That is an distinctive alternative for an organized, motivated, and empathetic particular person to hitch us in an important assist position for your entire hospital. On this position, you’ll assist our purchasers and their pets really feel welcomed and appreciated!

  • Create a heat and welcoming setting for our sufferers and pet mother and father

  • Capacity to reply a multiline cellphone system and monitor and schedule appointments successfully

  • Inserting outbound calls to pet mother and father for follow-up and future appointment bookings

  • Reply and handle electronic mail correspondence; purchasers, referring veterinarians & inside workplace messages

  • Admitting and discharging pet sufferers

  • Invoicing/billing; creating estimates, acquiring pet proprietor affirmation, and processing funds

  • Basic housekeeping duties; cleanliness of reception space, pet holding areas, and customary areas

  • Willingness to study extra concerning; veterinary providers, up to date medical workplace procedures and aiding the Veterinary workers with numerous duties and coverings

  • Earlier customer support or entrance desk expertise in hospitality is an asset!

  • No expertise with animals, no downside, as long as you’re keen on pets!

What VCA Canada Provides

Be part of our group and you’ll make an enormous distinction within the lives of pets and their households! With an in depth community of hospitals throughout Canada, every location affords a various expertise, a area people really feel, and a caring tradition of Wellness and Appreciation! you may thrive in!

  • VCA Canada Pupil Mortgage RRSP Program – Ask us extra!

  • In depth on-line anytime-anywhere entry to journals and textbooks

  • Ask us about our mobilization and hands-free radiology!

  • RRSP Employer 5 % Match Program – saving in your future simply obtained simpler!

  • Paid membership and dues; Annual uniform allowance

  • Paid wellness days, sick days, and trip time

  • Worker help program

  • Persevering with schooling advantages; paid to study!

  • Referral Bonus Rewards!

  • E-tools to help with meditation, higher sleep, train, and focus

  • Digital well being care (telemedicine) providing fast entry to high quality care

  • Entry to superb mini-courses

  • Alternatives to present again to your group by VCA initiatives

  • Beneficiant private pet care reductions

  • And additional perks like procuring reductions and funky wellness apps!

E mail : [email protected] for additional info or click on Apply Now!

VCA Canada is dedicated to offering an inclusive and various office and is an equal-opportunity employer. Should you require any help, please tell us.

In case you are a present affiliate, you want to apply by our inside profession web site. Please log into Workday and click on on the Profession worklet on the touchdown web page or seek for Discover Jobs.

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To assist us monitor our recruitment effort, please point out in your cowl/motivation letter the place ( you noticed this job posting.

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