Usher Part-time Casual-GCT

Job title:

Usher Half-time Informal-GCT

Firm

Nice Canadian Gaming

Job description

Job Description:

Place Abstract

Reporting to the FOH Supervisor and Supervisor, the Usher will present high quality customer support to patrons attending occasions within the venues, help in occasion preparation and conclusion, and successfully help patrons in occasion of emergency. Exhibit wonderful customer support and communication abilities. In a position to work independently in addition to inside a group setting. Should be capable of work versatile hours, together with weeknights, weekends, and holidays.

Key Duties and Obligations

• Arrive on time for scheduled shifts (or get hold of an accredited alternative if unable to work.)
• Greet all visitors in a pleasant and courteous method. The place relevant/mandatory, examine visitor belongings, take/examine/scan tickets, distribute packages and escort visitors to seats.
• Extra duties could embody occasion chair/desk arrange and take down, including inserts to packages, distribution, upkeep, and assortment of packages at occasion finish.
• Attend Pre-Occasion briefing for job task and occasion specifics.
• Skill and willingness to work any task, together with duties not listed inside the scope of this job description.
• Direct and handle patron-traffic to take care of secure and efficient circulate in all public areas.
• Monitor bodily environment within the assigned space earlier than and all through the occasion for security, cleanliness, and performance. Notify Entrance of Home Supervisor/Supervisor of questions, feedback, or considerations.
• Reply shortly and courteously to patrons’ wants, questions, feedback, or considerations with solutions and/or motion.
• On the occasion’s conclusion, stroll by the assigned space, retrieving any misplaced objects and switch them in accordingly.
• In case of emergency, actively help in safeguarding patrons.
• Skill to face all through a shift which is roughly 4 hours.
• Adhere to established gown code.
• Attend required coaching and conferences.
• Help Entrance of Home/Responsibility Supervisor with procedures for accidents, sickness, and many others.
• Help patrons with accessibility-related points.
• Different associated duties as required.

Required Expertise/Information

• Expertise working in a fast-paced and busy setting. Expertise in a performing arts venue is taken into account an asset.
• Being customer-focused and having the capability to deal with conditions that demand diplomacy, tact, approachability, and assertiveness.
• Perceive and cling to established insurance policies and procedures, together with emergency procedures. (Familiarization with the placement of exits and use of emergency gear.)
• Skill to offer correct information to patrons concerning venue logistics (i.e. location of the ticket workplace, restrooms, concessions, coat examine, and many others.), details about the occasion, basic constructing particulars associated to operations of On line casino, Lodge and Meals & Beverage areas
• Skill to learn occasion tickets (visible acuity corrected to learn as small as 11-font print) in dim lighting with using a offered flashlight.
• Skill to face for lengthy intervals, typically all through a complete occasion.
• Skill to elevate 20 kilograms.
• Sturdy drawback fixing and decision-making abilities, coupled with the power to stay calm underneath strain.
• Present dedication to non-public development, improvement, and management alternatives.
• Confirmed written and verbal communication abilities with the power to speak nicely.
• A eager curiosity within the arts is taken into account an asset.
• Skill to take CPR and First Support coaching if not at present licensed.
• Bilingual (English/French) is an asset however not required

Work Atmosphere Issues

• Work inside a 24/7 operation with capacity to work versatile hours when required (days, evenings, nights, weekends and holidays)
• Prepared to undergo a legal document examine with outcomes acceptable to our group, requirements and place.

Nice Canadian Leisure is dedicated to range, fairness and inclusion and we welcome all certified candidates to use to hitch our group of distinctive contributors. We accommodate individuals with disabilities all through the recruitment and choice course of and candidates are inspired to advise Human Sources upfront if an lodging is required. We thank all candidates for his or her curiosity and can contact these certified to proceed within the recruitment course of.

Anticipated wage

Location

Toronto, ON

Job date

Thu, 29 Feb 2024 08:27:24 GMT

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