user support technician

Moksha Research Inc -

Full job description

Training: Secondary (excessive) faculty commencement certificates

Expertise: 2 years to lower than 3 years

Work setting

Analysis and improvement establishment


Talk electronically and in individual with laptop customers experiencing difficulties to find out and doc issues skilled

Seek the advice of person guides, technical manuals and different paperwork to analysis and implement options

Present recommendation and coaching to customers in response to recognized difficulties

Accumulate, set up and keep a issues and options log to be used by different technical assist analysts

Take part within the redesign of purposes and different software program

Supervise different technical assist staff on this group

Safety and security

Primary safety clearance

Work circumstances and bodily capabilities

Quick-paced setting

Consideration to element


Private suitability


Shopper focus



Staff participant

Screening questions

Do you’ve gotten earlier expertise on this area of employment?

Office data

Distant work obtainable

Work Time period: Everlasting

Work Language: English

Hours: 30 to 40 hours per week

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