Technology Solutions Manager in Mississauga, Ontario

Company Description

WHO ARE WE?

We’ve been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

WHATS THE JOB?

As the Technology Solutions Manager , reporting to the Vice President Services, Solutions & Implementation, your role will support and innovate using the technologies currently in the business to optimise their performance and bring value add to the clients we serve. You will also be responsible to assess those existing technologies and identify (with business cases) from the market the best technology solutions which will allow Dexterra to meet its growth targets. In addition, your role will identify new technologies which will enable the business to provide more efficient service delivery to our clients. You will act as an advisor where required for pursuit activities to respond to business bidding activities to demonstrate the technologies used in our operations.

Your work will include:

• Implement and configure our CMMS system based on the organization’s requirements.

• Address user inquiries, issues, and concerns related to the CMMS system, providing timely resolution.

• Customize the system to align with specific facility management processes and workflows.

• Where applicable guide operations through implementation and configuration process towards set objectives for going live with new softwares/technologies.

• Facilitate or complete proposal tasks as directed by the Bid Management or Operational Lead on any given pursuit.

• Provide from existing softwares:

• Business analysis

• Business process development

• Solution design and specification

• Data manipulation, import and extraction

• Running workshops

• Training

• Report building

• Other tasks as assigned by your manager.

Qualifications

WHO ARE WE LOOKING FOR?

• University degree or post-secondary diploma / certificate preferred.

• 5 – 10 years’ experience in Technology Support.

• Operations Software application expertise.

• High performer who has the ability to handle multiple or concurrent tasks as part of a team.

• Fundamental project management experience and working within high performing small teams.

• Ability to write, present and interface at a high level, i.e. with owners, C-level, consultants, and colleagues.

• Expertise in Word, Excel, PowerPoint, Adobe DC or equivalents.

Additional Information

WHAT’S IN IT FOR YOU?

• Be part of an industry that’s more important than ever!

• Hybrid Working

• 15 Days vacation per annum

• 3 Personal Days per annum

• Includes working from outside country up to 6 weeks (upon approval)

• Vacation purchase plan

• Homebased and office when required.

• Generous Benefits package

• Be #1 on day 1 by joining an industry leader.

• Career advancement opportunities.

• Whereas other companies are downsizing, we are growing!

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.