Systems Engineer Service Now

Astellas Pharma

Astellas Canada – Programs Engineer Service Now

At Astellas, we try to grow to be a cutting-edge, value-driven life science innovator. This implies working on the forefront of healthcare change to show modern science into VALUE for sufferers.

What units us aside is our deal with sufferers, our pioneering innovation, our collaborative tradition, and the fervour of our proficient individuals.

Making a optimistic affect on sufferers’ lives is the aim behind all the things we do. At Astellas, we’re relentless in our pursuit of scientific progress and in tackling unmet medical wants, demonstrated by our legacy in oncology, overactive bladder and transplant and our spectacular pipeline in ladies’s well being, blindness and regeneration, genetic regulation, immuno-oncology, mitochondria and focused protein degradation.

About Us:

We’re a world pharmaceutical firm headquartered in Japan, with a workforce of greater than 14,000 managing operations in roughly 70 international locations around the globe. We’re within the Prime 30 international biopharma firm primarily based on international revenues and are predicted to be one of many Prime 10 Most cancers Drug Makers of 2024 by Fierce Pharma.

In Canada, we’re rising to satisfy the thrilling alternatives realized by our legacy manufacturers and wealthy pipeline of modern remedies.

We’re in search of candidates who will thrive in our entrepreneurial and empowering atmosphere the place expertise and management flourish. Do your values align with our Astellas Method – affected person focus, possession, outcomes, openness and integrity? Then we’d love to listen to from you.

From the primary day in position, everybody at Astellas has a duty for making a brighter future for sufferers around the globe. We nurture distinctive relationships with our staff to permit them to thrive, foster innovation, and ship distinctive enterprise outcomes. We work to create a tradition the place our individuals really feel empowered to pursue courageous concepts and bold outcomes, to have the boldness to be accountable for a better normal of efficiency and embody a aggressive and solutions-oriented mindset.

Our experience, science and know-how make us a pharma firm. Our open and numerous tradition is what makes us uniquely Astellas.

Astellas Pharma Canada (APCA) is at the moment looking for a Programs Engineer Service Now reporting to Head of DigitalX, PlatformX


As a Platform Engineer of a workforce of people in Enterprise Platforms, you may be an important participant in driving our digital initiatives ahead in our agile group.

Our agile working mannequin consists of two elements – Digital Functionality and Digital Execution. Digital Execution are about aligning a number of missions round enterprise objectives and facilitating collaboration on a bigger scale. Digital Functionality, then again, deal with the expansion and improvement of people inside a selected experience space. This twin construction permits us to scale agile practices effectively whereas sustaining a deal with each product improvement and particular person talent enhancement.

An Enterprise Enterprise Platforms Engineer focuses on the event, deployment, and integration of software program platforms that assist our enterprise processes and operations. This position entails a mix of technical experience, enterprise acumen, and a deep understanding of ServiceNow Platform. The purpose is to make sure the platform is optimized to assist enterprise objectives, improve effectivity, and drive development.

You may be on the forefront of implementing modern options and may have the chance to work on cutting-edge applied sciences in your area.

Important Job Duties

  • Platform Growth and Configuration: Design, develop, and configure enterprise platforms to satisfy the precise wants of our group. This might contain programming, configuring settings, and integrating varied software program options.
  • System Integration: Guarantee seamless integration between completely different enterprise platforms and methods (e.g., integrating ServiceNow, CRM, ERP methods and so forth.) to boost information move and enterprise processes.
  • Efficiency Monitoring and Optimization: Commonly monitor the efficiency of enterprise platforms, determine bottlenecks, and implement optimizations to enhance effectivity and person expertise.
  • Person Help and Coaching: Present technical assist to platform customers, resolve points, and conduct coaching classes to make sure customers can successfully make the most of the platforms.
  • Initiative Execution: Actively take part in and contribute to varied initiatives, making use of your specialised abilities to attain the aims and anticipated Worth. Contribute to the continuing realization of Worth from these enterprise platforms via steady integration and deployment.
  • Collaboration: Work collaboratively with workforce members throughout the subdivision and throughout different digital and enterprise models.
  • Steady Studying: Interact in steady studying {and professional} improvement to remain abreast of the most recent tendencies and applied sciences in a selected space of experience.
  • Innovation: Contribute modern concepts and approaches to boost mission outcomes and digital capabilities.
  • Reporting: Commonly report on the progress of the assorted Worth Groups and outcomes to your Functionality Lead and workforce members.
  • Downside-Fixing: Make use of analytical and problem-solving abilities to beat mission challenges and ship efficient options.
  • High quality Assurance: Guarantee the very best high quality and consistency within the work delivered.



  • Bachelors diploma in related area, e.g., Laptop Science, Information Science
  • Demonstrated expertise in ServiceNow platform administration and configuration
  • Enterprise Course of Understanding: Data of Enterprise Service Administration enterprise processes and the way ServiceNow platform assist these processes.
  • Vital expertise in creating and configuring ServiceNow Platform; IT Service Administration, IT Asset Administration, IT Operations Administration, HR Service supply, Office Service Supply, AppEngine, Automation Engine.
  • Robust analytical and problem-solving abilities.
  • Skill to work successfully in a workforce atmosphere.
  • Wonderful communication abilities, each written and verbal.
  • Proficiency in related instruments and applied sciences, e.g., Java, C++, Python, R, SQL is very helpful
  • Agile and adaptable to altering environments and mission scopes.

Extra Info

Astellas Pharma Canada welcomes and encourages functions from individuals with disabilities. Lodging can be found on request for candidates collaborating in all elements of the hiring course of.

Astellas Pharma Canada requires full Vaccination towards COVID-19 as a situation of employment. Cheap lodging to this coverage could also be granted for a legitimate lodging request below human rights laws.

No phone inquiries, in-person functions, or businesses please. Whereas we recognize all functions, solely candidates into account can be contacted.

  • LI-CH1

Class PlatformX

Astellas is dedicated to equality of alternative in all elements of employment.

EOE together with Incapacity/Protected Veterans

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