Systems and Data Management Officer, Student Success

Date Posted: 11/20/2023
Req ID: 34976
College/Division: Vice-Provost, College students
Division: Pupil Success
Campus: St. George (Downtown Toronto)
Place Quantity: 00047977

Description:

About us:

Pupil Life connects life to studying. We consider each scholar ought to have the chance to actively take part in college life, and to seek out connection and neighborhood whereas discovering new methods of pondering and being on the planet. We offer assets, assist and engagement alternatives which can be inclusive and accessible, ensuring each scholar can construct experiences that set them up for a lifetime of success.

Pupil Life Packages & Servicessupports college students as they obtain private, tutorial, profession or civic objectives. We have interaction college students all through their studying and improvement with the next models: Tutorial Success, Accessibility Companies, Profession Exploration & Training, Centre for Group Partnerships, Golf equipment & Management Growth, Housing, Indigenous Pupil Companies, Mentorship & Peer Packages, Multi-faith Centre, Orientation, Pupil Success, Transition & Engagement and T-Card Companies. Along with 
workers, school, college students, employers and neighborhood companions, we offer 
an 
built-in
 and 
coherent path
 to 
success that displays the variety of our college students.

Your alternative:

Working below the overall course of the Affiliate Director, Pupil Success and reporting to the Lead, Programs and Knowledge Administration, the Programs and Knowledge Administration Officer will present programs assist for the CLNx (Profession and Co-Curricular Studying Community), knowledge administration, consumer coaching, and reporting for the St. George Campus. The Officer, working inside a staff, will configure system modules, assign roles and permissions, import scholar accounts, acquire and replace knowledge for dynamic cubes managed by the Lead, develop CLNx studies, and supply departmental reporting on utilization. The Officer might be answerable for the day-to-day upkeep of the CLNx, reply to consumer points/bugs, in addition to coaching new customers on the system. The Officer, working with the Lead, will seek the advice of with companions to grasp their system and reporting wants, decide the suitable modules and configuration or studies required. The incumbent will develop system documentation, coaching modules and supply system demos. The Officer will backfill for the Lead as required, and replace content material on the system.

Your obligations will embody:

• Configuring system options and purposes
• Troubleshooting and resolving technical points
• Testing new software program configurations
• Facilitating focus group conferences with shoppers to find out wants
• Drafting and modifying coaching content material
• Coaching end-users on procedures and using IT supported programs

Important {Qualifications}:

• Bachelor’s Diploma or an appropriate equal mixture of training and expertise.
• Minimal three years associated expertise
• Earlier expertise coaching co-workers on advanced programs
• Demonstrated expertise implementing and sustaining advanced administrative and database programs
• Expertise manipulating and analyzing knowledge, growing information graphics, and studies required
• Demonstrated expertise managing giant advanced initiatives involving know-how
• Expertise working with databases, consumer expertise, and/or logic timber
• Superior pc abilities in Microsoft Workplace (should be capable of set-up templates and macros in Phrase and Excel, set-up Excel spreadsheets together with formulation, and getting ready subtle PowerPoint shows
• Superior abilities in Microsoft Entry and different database software program corresponding to StarRez, Tableau and Cognos Cubes
• Robust interpersonal abilities and the power to construct relationships and work collaboratively
• Should be versatile and adaptable with a excessive stage of initiative and outcomes orientation
• Demonstrated integrity, skilled maturity, judgement, tact, diplomacy, and battle decision abilities
• Robust organizational abilities, accuracy, and a focus to element, with a proactive answer focus

Belongings (Nonessential):

• Expertise with consumer expertise

To achieve success on this function you may be:

• Articulate
• Meticulous
• Multi-tasker
• Organized
• Tactful
• Group participant

Closing Date: 12/01/2023, 11:59PM ET
Worker Group: USW
Appointment Sort: Price range – Time period It is a TERM function from January 2024 to June 2025.
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 — $78,308 with an annual step development to a most of $100,144. Pay scale and job class project is topic to willpower pursuant to the Job Analysis/Pay Fairness Upkeep Protocol.
Job Class: Administrative / Managerial
Recruiter: Anita Chooraman

Lived Expertise Assertion
Candidates who’re members of Indigenous, Black, racialized and 2SLGBTQ+ communities, individuals with disabilities, and different fairness deserving teams are inspired to use, and their lived expertise shall be considered as relevant to the posted place.