Supervisor, Quick Service


Job title:

Supervisor, Fast Service



Job description

Firm Description

At Maple Leaf Sports activities & Leisure Partnership (MLSE), we’re dedicated to creating an inclusive office that’s consultant of our group and the place all workers really feel they belong and may attain their full potential. We’re Canada’s preeminent chief in delivering fine quality sport and leisure experiences and considered one of North America’s main suppliers of outstanding fan experiences. We’re the dad or mum firm of the Nationwide Hockey League’s Toronto Maple Leafs, the Nationwide Basketball Affiliation’s Toronto Raptors, Main League Soccer’s Toronto FC, the Canadian Soccer League’s Toronto Argonauts and growth groups with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Professional League) and Raptors Rebellion Gaming Membership, the Toronto Raptors Esports franchise within the NBA 2K League.

MLSE owns and/or operates all of the venues our groups play and practice in, together with Scotiabank Enviornment, BMO Discipline, Coca-Cola Coliseum, Ford Efficiency Centre, BMO Coaching Floor, and OVO Athletic Centre. We additionally present followers in Toronto with unimaginable dwell music and leisure occasions, in addition to distinctive culinary experiences by means of our eating places (e11even and RS) and golf equipment (Sizzling Range Membership, ScotiaClub and Platinum Membership). By MLSE Basis, we’ve invested greater than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we offer a spot the place youth going through boundaries use sport to acknowledge and attain their potential.

We obtain all of this by means of our Frequent Function – to unite and empower our workers to create extraordinary moments for our followers and one another. Come be part of the crew.

Job Description

As a beneficial member of the Meals & Beverage crew, you’ll ship championship service all through the group. Below the path of the Meals and Beverage Supervisor, you’ll help in overseeing and directing all points of the Fast Service Division together with Concessions, Premium Hospitality Service, Merchandising, and Bar operations. You’ll be instrumental in supporting excellent fan and employees relations.

to have a look behind the scenes to see how we elevate the followers’ culinary expertise for each occasion.

  • Coach and encourage employees throughout video games and occasions.
  • Strictly guarantee accountable alcohol service utilizing Sensible Serve rules.
  • Guarantee AGCO and MLSE insurance policies and rules are adopted.
  • Supervise and direct the immediate, environment friendly, and pleasant serving of all meals and drinks.
  • Work shortly and independently to resolve operational points when needed, making certain correct follow-up with the Supervisor.
  • Management stock inside assigned areas to make sure the graceful operation of the unit.
  • Take part in all fields of administrative work together with however not restricted to opening/closing duties, cleansing checklists, monitoring gross sales and repair statistics nightly, efficiency opinions, and upkeep logs.
  • Monitor and handle velocity of service and product high quality.
  • Help within the coaching and growth of employees.
  • Adhere to all MLSE service requirements and insurance policies together with Well being & Security.
  • Carry out associated duties and particular initiatives as assigned.


Notice: Earlier than reviewing the {qualifications} listed under, we would like you to know that we perceive it’s possible you’ll not meet all of the {qualifications} described and produce other related experience and expertise. We invite you to please share this with us within the “Message to the Hiring Supervisor” part of our on-line utility.

  • Should be obtainable to work evenings, weekends, and holidays; various hours primarily based on occasion schedule.
  • Confirmed means to successfully talk with followers and all ranges of administration and employees.
  • Sensible Serve certification is required.
  • Serve Secure certification is an asset.
  • Earlier expertise in a unionized work surroundings is useful.
  • Capacity to create a enjoyable but productive working surroundings.
  • Obsessed with and dedicated to offering distinctive customer support.

Further Data

Apply by: February twenty first, 2024

We thank all candidates for his or her curiosity, nonetheless, solely these chosen for an interview shall be contacted.

At MLSE, we’re dedicated to constructing an equitable, various and inclusive group.

We’re an equal alternative employer and we don’t discriminate on the idea of race, ancestry, homeland, color, ethnic origin, citizenship, creed, intercourse, sexual orientation, gender identification, gender expression, age, document of offences, marital standing, household standing or incapacity. MLSE will present affordable lodging for certified people with disabilities within the job utility course of. If in case you have issue utilizing our on-line utility system and also you want an lodging as a consequence of a incapacity, please electronic mail [email protected]. Please word this electronic mail is just for lodging requests. Resumes despatched to this electronic mail tackle won’t be thought-about.


Anticipated wage


Toronto, ON

Job date

Fri, 09 Feb 2024 23:29:59 GMT

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