Services Operations Manager – Managed Equipment Services (Onsite: Vaughan/Richmond Hill, ON) in Canada – Home Based, Ontario


As a Providers Operations Supervisor, you’ll lead, help, handle, and develop a staff of onsite imaging and biomedical gear service staff members between 2 hospital places (Vaughan and Richmond Hill, ON). You’ll take part within the improvement and implementation of strategic and tactical plans to realize our dedication to Managed Tools Providers (MES) clients, whereas managing operational tasks and guaranteeing customer support supply is executed in a protected and environment friendly method.

Firm relocation advantages is not going to be supplied for this place. That is an onsite place; you could reside inside the larger Toronto, ON space and report into work on the hospital websites day by day.

Your position:

  • Individuals Management (Managerial Braveness, Command Abilities, Growing Direct Experiences and Others, Constructing Efficient Groups)

  • Buyer Possession (Buyer Focus, Composure, Negotiating, Enterprise Acumen) – present strategic options to handle operational customer support wants.

  • Operational Administration (Drive for Outcomes, Enterprise Acumen, Resolution High quality) – handle dangers and operationalize across the service contract (KPIs).

  • Monetary Accountability (Drive for Outcomes, Enterprise Acumen, Resolution High quality)

  • Strategic and Tactical Initiatives / Useful resource Balancing: Decide potential strategic and tactical initiatives and prioritize primarily based on enterprise wants and useful resource availability.

  • Nurture the Philips service relationship in any respect ranges inside the account, together with hospital executives, physicians, clinicians, and administrative employees.

You are the fitting match if:

  • You’ve acquired 5+ years of expertise in management and managing groups (this position oversees 8+ workers). Diagnostic imaging or biomedical backgrounds extremely most well-liked.

  • Your expertise embody strong expertise managing a revenue/loss enterprise, adhering to contractual commitments to satisfy and/or exceed a excessive stage of KPIs inside a multi-matrix pushed group.

  • You’ve wonderful communication expertise (written and verbal) to current, group facilitate, and work together with inner and exterior groups (together with clients and third get together suppliers), successfully analyzing and presenting on operational and monetary efficiency. You’ve wonderful customer support expertise, together with downside fixing and battle decision expertise.

  • You’ve wonderful management, teamwork, influencing, mentoring, teaching, and interpersonal expertise; you’ve gotten wonderful analytical, group, and time administration expertise to handle complicated initiatives throughout a number of teams.

  • You’ve a college diploma in a healthcare associated discipline. Enterprise and/or medical/biomedical most well-liked.

  • You should be capable to efficiently carry out the next minimal Bodily, Cognitive and Environmental job necessities with or with out lodging for this place (,-cognitive-and-environmental-pce-job-requirements) .

  • You should be capable to:

  • Journey for enterprise and function a motorized vehicle/drive (should preserve licensure).

  • Work in a hospital/healthcare setting; adhere to necessities.

  • Work versatile hours.

  • Put on all required private protecting gear.

  • Lead/supervise others.

  • Adjust to vendor credentialing.

About Philips

We’re a well being know-how firm. We constructed our whole firm across the perception that each human issues, and we cannot cease till everyone all over the place has entry to the standard healthcare that all of us deserve. Do the work of your life to assist enhance the lives of others.

  • Be taught extra about our enterprise ( .

  • Uncover our wealthy and thrilling historical past. (

  • Be taught extra about our objective. (

When you’re on this position and have many, however not all, of the experiences wanted, we encourage you to use. You should still be the fitting candidate for this or different alternatives at Philips. Be taught extra about our dedication to variety and inclusion right here ( .

Extra Info

Canadian work authorization is a precondition of employment. The corporate is not going to take into account candidates who require sponsorship for a work-authorized visa, now or sooner or later.

Philips Canada requires as a situation of employment all workers to be totally vaccinated for Covid-19 and should present proof of their vaccination standing. In accepting employment with Philips Canada workers can be required to add their proof of vaccination or request for a human rights lodging to our third-party vendor. Any vaccination affirmation should be totally passable to the Firm in its sole discretion for any supply to be legitimate. Within the occasion any proof of vaccination and/or request for a human rights lodging should not acquired or if they aren’t totally passable, any supply can be withdrawn.



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