Service Representative

Sotera Health

Place Abstract

On this function you’ll be part of Nordion’s dynamic group of technical service representatives chargeable for delivering high quality services on the highest degree of buyer satisfaction. Reporting to the Product Supervisor, Irradiator Know-how and Strategic Companies, the technical service consultant is chargeable for executing and supporting initiatives for Nordion’s international buyer base. The technical service consultant will collaborate cross functionally with inside and exterior stakeholders, contribute to varied venture scopes, and supply suggestions and direct enter to venture leaders and administration. It is a buyer dealing with function the place you’ll have the chance to journey globally and help on-site initiatives for Nordion’s industrial irradiator division and construct worldwide relationships among the many business. You can be primarily chargeable for set up providers for brand new manufacturing irradiators, refurbishments and upgrades, Co-60 supply replenishment upkeep, restore, and different associated area service duties.

This place is deemed a Nuclear Power Employee (NEW). A Nuclear Power Employee (NEW) is outlined by the Nuclear Security and Management Act as an individual who’s required, in the midst of the individual’s enterprise, or occupation in reference to a nuclear substance or nuclear facility to carry out duties in such circumstances that there’s a cheap chance that the individual might obtain a dose of radiation that’s better than the prescribed restrict for most of the people (1 mSv per yr for the entire physique).


Set up, direct and handle on-site initiatives for Nordion’s clients, at buyer amenities worldwide.

Set up of Nordion merchandise; primarily Cobalt 60 radioactive sources.

Execute a broad vary of providers provided in Nordion’s portfolio. 

Take part within the meeting and testing of irradiator tools as required.

Put together technical stories on tools efficiency and make advice for enhancements/corrective actions. 

Could also be required to coach the shopper’s operators and brokers within the service of apparatus.


Schooling: Minimal 3 yr technologist diploma, ideally from {an electrical} or mechanical self-discipline.

Expertise: 5+ years direct associated expertise in one of many following:

Discipline service or venture coordination function with demonstrated success in nuclear, electrical, or mechanically centered initiatives or 

Supervisory function for a pharmaceutical manufacturing or manufacturing atmosphere with demonstrated success in steady enchancment initiatives or

Completion of an acceptable electrical or mechanical commerce apprenticeship with related expertise or

A mixture of schooling and expertise related to the place

Expertise and Competencies

  • Electrical or mechanical fundamentals.
  • Means to learn and interpret engineering schematics.
  • Possess good enterprise acumen.
  • Comfy making unbiased choices and suggestions to stakeholders in a well timed method.
  • Means to work independently in addition to in a group atmosphere.
  • Good analytical abilities, particularly to bother shoot and repair technical tools.
  • PLC expertise is an asset.

Further Necessities

  • Extra time (Usually 10 hour days at Buyer websites)
  • Capable of journey internationally (required to journey a median of 175 days per yr)
  • Shift work necessities (infrequently at Buyer websites)

Bodily Job Calls for :

  • Good handbook dexterity and grip power.
  • Carry at the very least 25kgs on an occasional foundation.
  • Sustained bodily work in a scorching atmosphere (vacation spot dependent). 
  • Might require work in confined locations.
  • Might require working from heights.
  • Legitimate driver’s license.

Coaching Required: Should full all required coaching and certification as a Nuclear Power Employee.

Nordion requires pre-employment screening to be accepted as cleared prior to begin date. Background verification contains FBI fingerprinting. 

This place requires the profitable completion of a imaginative and prescient display as a pre-employment situation.

The title Sotera Well being was impressed by Soteria, the Greek goddess of security, and displays the Firm’s unwavering dedication to its mission, Safeguarding World Well being®. Sotera Well being Firm is a number one international supplier of mission-critical sterilization and lab testing and advisory providers for the healthcare business. With a mixed tenure throughout our companies of almost 200 years and our business acknowledged scientific and technological experience, we assist to make sure the security of tens of millions of sufferers and healthcare practitioners around the globe yearly. Throughout our 64 amenities worldwide, we have now over 3,000 staff who’re devoted to security and high quality. We’re a trusted associate to greater than 5,800 clients in over 50 international locations, together with greater than 40 of the highest 50 medical gadget firms and eight of the highest 10 international pharmaceutical firms. 

Sotera Well being goes to market by its three best-in-class companies – Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a number one international supplier of outsourced terminal sterilization and irradiation providers for the medical gadget, pharmaceutical, meals security and superior purposes markets. Nordion is the main international supplier of Co-60 and gamma irradiators, that are key elements to the gamma sterilization course of. Nelson Labs is a world chief in outsourced microbiological and analytical chemistry testing and advisory providers for the medical gadget and pharmaceutical industries. Study extra about Sotera Well being at 

Nordion is a number one international supplier of Cobalt-60 used within the sterilization and irradiation processes for the medical gadget, pharmaceutical, meals security, and high-performance supplies industries, in addition to within the therapy of most cancers. Nordion provides merchandise to greater than 40 international locations around the globe. Study extra about Nordion at

Safeguarding World Well being® – with each Cobalt-60 supply we provide.

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