Service Representative

Sotera Health

Place Abstract

On this function you’ll be a part of Nordion’s dynamic group of technical service representatives accountable for delivering high quality services on the highest stage of buyer satisfaction. Reporting to the Product Supervisor, Irradiator Expertise and Strategic Providers, the technical service consultant is accountable for executing and supporting initiatives for Nordion’s world buyer base. The technical service consultant will collaborate cross functionally with inside and exterior stakeholders, contribute to varied venture scopes, and supply suggestions and direct enter to venture leaders and administration. This can be a buyer dealing with function the place you should have the chance to journey globally and help on-site initiatives for Nordion’s industrial irradiator division and construct worldwide relationships among the many trade. You’ll be primarily accountable for set up providers for brand new manufacturing irradiators, refurbishments and upgrades, Co-60 supply replenishment upkeep, restore, and different associated area service duties.

This place is deemed a Nuclear Power Employee (NEW). A Nuclear Power Employee (NEW) is outlined by the Nuclear Security and Management Act as an individual who’s required, in the middle of the particular person’s enterprise, or occupation in reference to a nuclear substance or nuclear facility to carry out duties in such circumstances that there’s a affordable likelihood that the particular person might obtain a dose of radiation that’s higher than the prescribed restrict for most of the people (1 mSv per 12 months for the entire physique).


Set up, direct and handle on-site initiatives for Nordion’s prospects, at buyer services worldwide.

Set up of Nordion merchandise; primarily Cobalt 60 radioactive sources.

Execute a broad vary of providers supplied in Nordion’s portfolio. 

Take part within the meeting and testing of irradiator tools as required.

Put together technical studies on tools efficiency and make suggestion for enhancements/corrective actions. 

Could also be required to coach the shopper’s operators and brokers within the service of kit.


Training: Minimal 3 12 months technologist diploma, ideally from {an electrical} or mechanical self-discipline.

Expertise: 5+ years direct associated expertise in one of many following:

Area service or venture coordination function with demonstrated success in nuclear, electrical, or mechanically centered initiatives or 

Supervisory function for a pharmaceutical manufacturing or manufacturing atmosphere with demonstrated success in steady enchancment initiatives or

Completion of an acceptable electrical or mechanical commerce apprenticeship with related expertise or

A mix of training and expertise related to the place

Expertise and Competencies

  • Electrical or mechanical fundamentals.
  • Capacity to learn and interpret engineering schematics.
  • Possess good enterprise acumen.
  • Comfy making impartial selections and suggestions to stakeholders in a well timed method.
  • Capacity to work independently in addition to in a group atmosphere.
  • Good analytical abilities, particularly to hassle shoot and repair technical tools.
  • PLC expertise is an asset.

Further Necessities

  • Additional time (Sometimes 10 hour days at Buyer websites)
  • In a position to journey internationally (required to journey a mean of 175 days per 12 months)
  • Shift work necessities (every so often at Buyer websites)

Bodily Job Calls for :

  • Good guide dexterity and grip power.
  • Carry a minimum of 25kgs on an occasional foundation.
  • Sustained bodily work in a scorching atmosphere (vacation spot dependent). 
  • Might require work in confined locations.
  • Might require working from heights.
  • Legitimate driver’s license.

Coaching Required: Should full all required coaching and certification as a Nuclear Power Employee.

Nordion requires pre-employment screening to be accepted as cleared prior to begin date. Background verification contains FBI fingerprinting. 

This place requires the profitable completion of a imaginative and prescient display as a pre-employment situation.

The title Sotera Well being was impressed by Soteria, the Greek goddess of security, and displays the Firm’s unwavering dedication to its mission, Safeguarding International Well being®. Sotera Well being Firm is a number one world supplier of mission-critical sterilization and lab testing and advisory providers for the healthcare trade. With a mixed tenure throughout our companies of practically 200 years and our trade acknowledged scientific and technological experience, we assist to make sure the protection of hundreds of thousands of sufferers and healthcare practitioners world wide yearly. Throughout our 64 services worldwide, we’ve over 3,000 staff who’re devoted to security and high quality. We’re a trusted associate to greater than 5,800 prospects in over 50 nations, together with greater than 40 of the highest 50 medical system firms and eight of the highest 10 world pharmaceutical firms. 

Sotera Well being goes to market by way of its three best-in-class companies – Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a number one world supplier of outsourced terminal sterilization and irradiation providers for the medical system, pharmaceutical, meals security and superior functions markets. Nordion is the main world supplier of Co-60 and gamma irradiators, that are key parts to the gamma sterilization course of. Nelson Labs is a worldwide chief in outsourced microbiological and analytical chemistry testing and advisory providers for the medical system and pharmaceutical industries. Study extra about Sotera Well being at 

Nordion is a number one world supplier of Cobalt-60 used within the sterilization and irradiation processes for the medical system, pharmaceutical, meals security, and high-performance supplies industries, in addition to within the therapy of most cancers. Nordion provides merchandise to greater than 40 nations world wide. Study extra about Nordion at

Safeguarding International Well being® – with each Cobalt-60 supply we provide.

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