Service Representative

Sotera Health

Place Abstract

On this position you’ll be a part of Nordion’s dynamic staff of technical service representatives chargeable for delivering high quality services on the highest degree of buyer satisfaction. Reporting to the Product Supervisor, Irradiator Know-how and Strategic Providers, the technical service consultant is chargeable for executing and supporting initiatives for Nordion’s international buyer base. The technical service consultant will collaborate cross functionally with inside and exterior stakeholders, contribute to varied challenge scopes, and supply suggestions and direct enter to challenge leaders and administration. This can be a buyer going through position the place you should have the chance to journey globally and help on-site initiatives for Nordion’s industrial irradiator division and construct worldwide relationships among the many trade. You’ll be primarily chargeable for set up companies for brand spanking new manufacturing irradiators, refurbishments and upgrades, Co-60 supply replenishment upkeep, restore, and different associated discipline service duties.

This place is deemed a Nuclear Power Employee (NEW). A Nuclear Power Employee (NEW) is outlined by the Nuclear Security and Management Act as an individual who’s required, in the midst of the particular person’s enterprise, or occupation in reference to a nuclear substance or nuclear facility to carry out duties in such circumstances that there’s a affordable chance that the particular person could obtain a dose of radiation that’s larger than the prescribed restrict for most of the people (1 mSv per 12 months for the entire physique).


Manage, direct and handle on-site initiatives for Nordion’s prospects, at buyer amenities worldwide.

Set up of Nordion merchandise; primarily Cobalt 60 radioactive sources.

Execute a broad vary of companies provided in Nordion’s portfolio. 

Take part within the meeting and testing of irradiator tools as required.

Put together technical studies on tools efficiency and make advice for enhancements/corrective actions. 

Could also be required to coach the shopper’s operators and brokers within the service of kit.


Training: Minimal 3 12 months technologist diploma, ideally from {an electrical} or mechanical self-discipline.

Expertise: 5+ years direct associated expertise in one of many following:

Area service or challenge coordination position with demonstrated success in nuclear, electrical, or mechanically centered initiatives or 

Supervisory position for a pharmaceutical manufacturing or manufacturing atmosphere with demonstrated success in steady enchancment initiatives or

Completion of an acceptable electrical or mechanical commerce apprenticeship with related expertise or

A mixture of training and expertise related to the place

Expertise and Competencies

  • Electrical or mechanical fundamentals.
  • Capacity to learn and interpret engineering schematics.
  • Possess good enterprise acumen.
  • Comfy making unbiased choices and proposals to stakeholders in a well timed method.
  • Capacity to work independently in addition to in a staff atmosphere.
  • Good analytical expertise, particularly to hassle shoot and repair technical tools.
  • PLC expertise is an asset.

Extra Necessities

  • Time beyond regulation (Usually 10 hour days at Buyer websites)
  • Capable of journey internationally (required to journey a mean of 175 days per 12 months)
  • Shift work necessities (now and again at Buyer websites)

Bodily Job Calls for :

  • Good guide dexterity and grip energy.
  • Raise at the very least 25kgs on an occasional foundation.
  • Sustained bodily work in a sizzling atmosphere (vacation spot dependent). 
  • Could require work in confined locations.
  • Could require working from heights.
  • Legitimate driver’s license.

Coaching Required: Should full all required coaching and certification as a Nuclear Power Employee.

Nordion requires pre-employment screening to be accepted as cleared prior to begin date. Background verification consists of FBI fingerprinting. 

This place requires the profitable completion of a imaginative and prescient display as a pre-employment situation.

The title Sotera Well being was impressed by Soteria, the Greek goddess of security, and displays the Firm’s unwavering dedication to its mission, Safeguarding World Well being®. Sotera Well being Firm is a number one international supplier of mission-critical sterilization and lab testing and advisory companies for the healthcare trade. With a mixed tenure throughout our companies of almost 200 years and our trade acknowledged scientific and technological experience, we assist to make sure the protection of thousands and thousands of sufferers and healthcare practitioners all over the world yearly. Throughout our 64 amenities worldwide, we’ve over 3,000 workers who’re devoted to security and high quality. We’re a trusted associate to greater than 5,800 prospects in over 50 nations, together with greater than 40 of the highest 50 medical gadget firms and eight of the highest 10 international pharmaceutical firms. 

Sotera Well being goes to market by its three best-in-class companies – Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a number one international supplier of outsourced terminal sterilization and irradiation companies for the medical gadget, pharmaceutical, meals security and superior functions markets. Nordion is the main international supplier of Co-60 and gamma irradiators, that are key parts to the gamma sterilization course of. Nelson Labs is a world chief in outsourced microbiological and analytical chemistry testing and advisory companies for the medical gadget and pharmaceutical industries. Be taught extra about Sotera Well being at 

Nordion is a number one international supplier of Cobalt-60 used within the sterilization and irradiation processes for the medical gadget, pharmaceutical, meals security, and high-performance supplies industries, in addition to within the therapy of most cancers. Nordion provides merchandise to greater than 40 nations all over the world. Be taught extra about Nordion at

Safeguarding World Well being® – with each Cobalt-60 supply we provide.

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