Service Field Technician

Jannatec Technologies

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We are looking for Service Field Technicians to join our team at Jannatec Technologies to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

Main Responsibilities

This position’s main responsibility is to program, test, troubleshoot and repair two-way radio and wireless communication systems. The Service Technician will also be responsible for the following:

  • In-house bench repairs.
  • Assistance with product builds as required.
  • Processing of Work Orders, Service reports and other administrative paperwork associated with day-to-day operations.
  • Assist in design and configuration of product and applications based on specific site requirements.
  • Other tasks assigned by management.

Job details:

  • Working out of the Jannatec Technologies Sudbury Office
  • Willing and able to travel within Canada
  • Compensation: $24.00 – $30.00 hourly for 40 hours per week
  • 3 contract positions available
  • Available as soon as possible
  • Day shift (Monday to Friday)
  • Some overtime may be required

Job Requirements

  • Preference to an individual with a college diploma
  • Experience with 2-way radios/wireless systems is an asset; however, we are willing to train suitable candidate.

Skills

  • Excellent customer service skills.
  • Ability to work with hand tools.
  • Ability to follow instructions.
  • Strong attention to detail.
  • Strong organizational skills.
  • A good team player who can demonstrate a positive and self-motivated attitude.
  • Must be willing to work in a fast-paced environment while ensuring attention to detail and quality.
  • Experience an asset with networking software, hardware, communication software, MS Office, MS Outlook, radio communication equipment, telecommunication systems.
  • The individual filling this role must be comfortable working independently and as part of a team.

Job Types: Full-time, Fixed term contract

Salary: $24.00-$30.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Overtime pay

Work Location: One location

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