Service Delivery Supervisor

System One

Service Supply Supervisor

Main societies to a low carbon future, Alstom develops and markets mobility options that present the sustainable foundations for the way forward for transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to built-in programs, customised companies, infrastructure, signalling and digital mobility options. Becoming a member of us means becoming a member of a caring, accountable, and modern firm the place greater than 70,000 folks paved the way to greener and smarter mobility, worldwide

Be a part of us as Service Supply Supervisor, and also you’ll be a career-defining function primarily based in Toronto (ON), CA.

The Service Supply Supervisor objective is to observe practice efficiency, and to establish potential mechanical points that might negatively have an effect on on time efficiency. This contains tools in layover standing at outposts, or Willowbrook or Whitby rail upkeep facility utilizing all well being monitoring programs accessible. The optimum objective is to have an effect on a restore prematurely of income service seamlessly in order that GO Transit and in the end their ridership are fully unaware of any issues. Within the occasion {that a} breakdown happens a restoration plan is rapidly put in place to mobilize Willowbrook work pressure, Outpost and/or Union Station Technicians and Prepare Riders to right, or isolate the issue to maintain the service shifting. They may proceed to observe to make sure the tools is repaired at its layover location. The SDS will work intently with the Management Supervisor preserving them appraised of the tools situation to allow them to advise GO Transit Operations. This dependable communication will permit GO Transit Operations to make knowledgeable selections in regard to the necessity to have an effect on of any schedule adjustments.


  • Utilizing all of the assets accessible: Intellitrain, CDS ,Witronix, Outpost Technicians, Working Prepare Crews (radio contact), and Metrolinx Community operations management middle will monitor Locomotive, Coach, DMU and practice service well being.

  • Decrease in service failures by figuring out potential tools issues prematurely of dispatch, and affecting repairs utilizing all Technical assets accessible.

  • Throughout a service disruption the Service Supply Supervisor will: present bother taking pictures directions to the crew, advise the Management Supervisor of the necessity to mobilize Willowbrook response groups, or Outpost Technicians. The SDS will advise the Management Supervisor of situation of the tools in order that they will contact Metrolinx Community operations management middle who will then be capable of resolve on practice schedule adjustments if crucial.

  • Preserve a log of occasions, and put together stories that give detailed data of: Prepare restoration, and saves that resulted in no income practice incidents.

  • Preserve updated with crew working directions/notices.


  • Grade 12 or greater of training required

  • Accomplished apprenticeship an asset

  • 3 years of railway expertise

  • Pc abilities obligatory

  • Wonderful understanding of apparatus – locomotives and coach.

  • Capacity to speak clearly over varied mediums (head to head, cellphone, e-mail or radio) to offer restore directions to; Prepare Working Crews, Outpost Technicians, and Upkeep workers.

Alstom is the main firm within the mobility sector, fixing probably the most fascinating challenges for tomorrow’s mobility. That’s why we worth inquisitive and modern people who find themselves obsessed with working collectively to reinvent mobility, making it smarter and extra sustainable. Day after day, we’re constructing an agile, inclusive and accountable tradition, the place a various group of individuals are supplied alternatives to study, develop and advance of their careers, with choices throughout features and geographic areas. Are you prepared to hitch a very worldwide group of nice folks on a difficult journey with a tangible affect and objective?

Equal alternative assertion:

Alstom is an equal alternative employer dedicated to creating an inclusive working atmosphere the place all our staff are inspired to succeed in their full potential, and particular person variations are valued and revered. All certified candidates are thought-about for employment with out regard to race, color, faith, gender, sexual orientation, gender identification, age, nationwide origin, incapacity standing, or every other attribute protected by native regulation.

System One, and its subsidiaries together with Joulé, ALTA IT Companies, CM Entry, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce options and built-in companies throughout North America. We assist shoppers get work completed extra effectively and economically, with out compromising high quality. System One not solely serves as a valued associate for our shoppers, however we provide eligible full-time staff well being and welfare advantages protection choices together with medical, dental, imaginative and prescient, spending accounts, life insurance coverage, voluntary plans, in addition to participation in a 401(ok) plan.

System One is an Equal Alternative Employer. All certified candidates will obtain consideration for employment with out regard to race, shade, faith, intercourse (together with being pregnant, childbirth, or associated medical situations), sexual orientation, gender identification, age, nationwide origin, incapacity, household care or medical go away standing, genetic data, veteran standing, marital standing, or every other attribute protected by relevant federal, state, or native regulation.

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