Service Delivery Supervisor in Toronto, Ontario

System One

Service Supply Supervisor

Main societies to a low carbon future, Alstom develops and markets mobility options that present the sustainable foundations for the way forward for transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to built-in programs, customised companies, infrastructure, signalling and digital mobility options. Becoming a member of us means becoming a member of a caring, accountable, and modern firm the place greater than 70,000 folks prepared the ground to greener and smarter mobility, worldwide

Be part of us as Service Supply Supervisor, and also you’ll be taking a look at a career-defining function based mostly in Toronto (ON), CA.

The Service Supply Supervisor aim is to watch prepare efficiency, and to establish potential mechanical points that might negatively have an effect on on time efficiency. This consists of gear in layover standing at outposts, or Willowbrook or Whitby rail upkeep facility utilizing all well being monitoring programs out there. The optimum aim is to have an effect on a restore prematurely of income service seamlessly in order that GO Transit and finally their ridership are fully unaware of any issues. Within the occasion {that a} breakdown happens a restoration plan is shortly put in place to mobilize Willowbrook work drive, Outpost and/or Union Station Technicians and Practice Riders to right, or isolate the issue to maintain the service shifting. They may proceed to watch to make sure the gear is repaired at its layover location. The SDS will work intently with the Management Supervisor maintaining them appraised of the gear situation to allow them to advise GO Transit Operations. This dependable communication will permit GO Transit Operations to make knowledgeable choices in regard to the necessity to have an effect on of any schedule adjustments.


  • Utilizing all of the sources out there: Intellitrain, CDS ,Witronix, Outpost Technicians, Working Practice Crews (radio contact), and Metrolinx Community operations management heart will monitor Locomotive, Coach, DMU and prepare service well being.

  • Reduce in service failures by figuring out potential gear issues prematurely of dispatch, and affecting repairs utilizing all Technical sources out there.

  • Throughout a service disruption the Service Supply Supervisor will: present bother capturing directions to the crew, advise the Management Supervisor of the necessity to mobilize Willowbrook response groups, or Outpost Technicians. The SDS will advise the Management Supervisor of situation of the gear in order that they will contact Metrolinx Community operations management heart who will then have the ability to determine on prepare schedule adjustments if vital.

  • Maintain a log of occasions, and put together studies that give detailed info of: Practice restoration, and saves that resulted in no income prepare incidents.

  • Maintain updated with crew working directions/notices.


  • Grade 12 or greater of schooling required

  • Accomplished apprenticeship an asset

  • 3 years of railway expertise

  • Pc expertise obligatory

  • Wonderful understanding of kit – locomotives and coach.

  • Potential to speak clearly over numerous mediums (nose to nose, telephone, e-mail or radio) to supply restore directions to; Practice Working Crews, Outpost Technicians, and Upkeep workers.

Alstom is the main firm within the mobility sector, fixing essentially the most attention-grabbing challenges for tomorrow’s mobility. That’s why we worth inquisitive and modern people who find themselves captivated with working collectively to reinvent mobility, making it smarter and extra sustainable. Day after day, we’re constructing an agile, inclusive and accountable tradition, the place a various group of persons are supplied alternatives to be taught, develop and advance of their careers, with choices throughout features and geographic places. Are you prepared to hitch a really worldwide group of nice folks on a difficult journey with a tangible affect and goal?

Equal alternative assertion:

Alstom is an equal alternative employer dedicated to creating an inclusive working atmosphere the place all our staff are inspired to achieve their full potential, and particular person variations are valued and revered. All certified candidates are thought of for employment with out regard to race, color, faith, gender, sexual orientation, gender id, age, nationwide origin, incapacity standing, or another attribute protected by native regulation.

System One, and its subsidiaries together with Joulé, ALTA IT Providers, CM Entry, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce options and built-in companies throughout North America. We assist purchasers get work carried out extra effectively and economically, with out compromising high quality. System One not solely serves as a valued accomplice for our purchasers, however we provide eligible full-time staff well being and welfare advantages protection choices together with medical, dental, imaginative and prescient, spending accounts, life insurance coverage, voluntary plans, in addition to participation in a 401(okay) plan.

System One is an Equal Alternative Employer. All certified candidates will obtain consideration for employment with out regard to race, shade, faith, intercourse (together with being pregnant, childbirth, or associated medical circumstances), sexual orientation, gender id, age, nationwide origin, incapacity, household care or medical go away standing, genetic info, veteran standing, marital standing, or another attribute protected by relevant federal, state, or native regulation.

To assist us observe our recruitment effort, please point out in your cowl/motivation letter the place ( you noticed this job posting.

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