Senior Manager, Operations- Pharmaceutical Distribution Centre


McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we’re so much more than a distribution company. We’ve automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Location: 14010 164th Street, Edmonton 

Shift: Monday to Friday, 6:00am to 2:30pm (Flexibility required)

Specific Responsibilities

Duties and responsibilities include, but are not limited to:

  • Responsible for inventory management, promoting strong service levels and sustaining quality targets. Ensures that incoming product is processed and managed appropriately according to procedure and is available as and when required.
  • Plans, schedules and reviews workload to ensure targets are achieved. Analyzes and makes necessary operational changes based on previous shifts’ reporting.
  • Plans manpower and equipment requirements for next shifts in tandem with shift supervisors, Director, Operations, and/or Operations Planning Analyst, in order to achieve targets.
  • Ensures that responsibilities are defined and assigned to supervisors and employees so as to maximize efficiency and productivity.
  • Ensures quality standards are enforced throughout the entire warehousing cycle.
  • Plays a key role in determining, monitoring and managing KPI’s to ensure safety, quality and on time delivery. Ensures that all targets and KPI’s are met on afternoon, evening and night shifts.
  • Prepares and analyzes reports, presentations, data with respect to operations for planning and execution.
  • Effectively develops distribution center supervisory teams through coaching, mentoring and training.
  • Ensures relationships with other DCs and other departments such as Customer Service, Transportation.
  • Ensure that the lines of communication between Director, Operations and other members of management team are kept open and up-to-date.

Main Responsibilities

  • Together with the Director, Operations administers policies and practices related to employee relations in conjunction with Human Resources. 
  • Assists in the enforcement of Security, Regulatory and Good Manufacturing Practices (GMP) laws, regulations, policies and programs. 
  • Analyzes operating and delivery procedures, systems and schedules and all other Distribution Centre activities to identify potential efficiency improvements and cost-savings. Recommends changes to the Director, Operations. Implements approved changes.
  • Recommends operational strategies for Director, Operations consideration and implements when approved.
  • In collaboration with the Director, Operations communicates the Company’s progress and direction to Distribution Centre employees.
  • Plans the activities of his/her staff; assesses results and takes appropriate measures to improve performance.
  • Utilizes appropriate performance management approach to assess, measure and address employee performance. Develops a high performance workforce
  • Promotes and coordinates communication between all departments.

Key Requirements

  • 10 years of leadership experience preferred. 
  • Production background would be an asset. 
  • Demonstrated leadership within an automated distribution center environment is an asset.
  • A college or university degree in business, logistics or supply chain management is preferred; an equivalent combination of post-secondary education and directly related experience may be considered.
  • Experience with the application of Six Sigma would be considered an asset.
  • Proven history of leading diverse teams towards achieving objectives through collaborative and participatory management practices.
  • Ability to take initiative and work independently.
  • Strong English communication skills (verbal & written). 
  • Excellent problem solving/resolution skills.
  • Strong computer skills: Word, Excel, PowerPoint, Outlook, AS400
  • Behaviours aligned with McKesson Canada ICARE principles and values.

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. 

Our Base Pay Range for this position

$99,700 – $166,100

McKesson is an Equal Opportunity employer.

The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.

The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants’ needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

Current employees must apply through internal career site.

Join us at McKesson!

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