Senior Manager Information Technology in Brossard, Canada

Acuity Brands

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We use expertise to resolve issues in areas, mild, and extra issues to return… for our prospects, our communities, and our planet.

Acuity Manufacturers, Inc. (NYSE: AYI) is a market-leading industrial expertise firm. We use expertise to resolve issues in areas, mild, and extra issues to return. By our two enterprise segments, Acuity Manufacturers Lighting and Lighting Controls (ABL) and the Clever Areas Group (ISG), we design, manufacture, and produce to market services that make a useful distinction in folks’s lives.

We’re positioned on the intersection of sustainability and expertise. Our companies develop expertise that helps save our prospects power and scale back their carbon emissions. We obtain progress via the event of modern new services, together with lighting, lighting controls, constructing administration options, and location-aware functions.

Job Abstract

As an IT Supervisor, you can be primarily answerable for managing and growing the staff that helps the day-to-day IT {hardware} and software program used all through Distech Controls. The person on this function is proactive, autonomous and has, previously, demonstrated resourcefulness and talent to resolve issues associated to laptop methods. The perfect candidate will need to have a stable technical IT background and be capable to work with the enterprise to know their IT wants and successfully talk IT options to satisfy these wants. They need to possess glorious customer support abilities, be capable to coach and encourage their staff, in addition to managing and driving initiatives that require IT contributions whereas additionally respecting deadlines, prices and the standard of service required by customers and administration. The person’s professionalism and dedication will contribute to sustaining a secure community and person satisfaction.

Key Duties & Tasks (Important Features)

Consumer assist and incident decision

  • In control of community administration in a Home windows atmosphere (10 & 11)

  • Handle a staff that gives stage 1 and a couple of community assist to customers (inner and exterior) and handle it through the ticketing instrument.

  • Chargeable for the set up, configuration and upkeep of computer systems, updates, software program, peripherals, and many others.

  • Set up and/or assist of utility software program (ERP, workplace automation, and many others.)

  • Fundamental {hardware} upkeep (Bios, HD, peripherals, and many others.)

Community Administration/Computer systems

  • Chargeable for the set up, configuration and upkeep of the community and knowledge backups (schedule/backup)

  • Analysis, advice and buy of laptop, community, software program, and peripheral merchandise

  • Administration of printers

  • Monitor system logs and efficiency indicators: day by day stories, server standing, monitoring, upkeep, and upgrades.

  • Guarantee community safety with anti-virus applications and firewalls.

  • Guarantee LAN/WAN monitoring & optimization

  • Present administration, administration, stock and associated documentation.

Telephony

  • Make sure the administration and administration of phone methods and associated functions

  • Make sure the assist and administration of wi-fi options (mobile)

  • Be answerable for shifting, including or modifying telephony and wi-fi customers

  • Videoconferencing

Abilities and Minimal Expertise Required

Important

  • School diploma (DEC) in laptop science / AEC in community administration

  • Minimal 5 years’ expertise in an identical place – System and server administrator for Home windows Server 201x, 2022 and, Lively listing, VMware

  • Autonomy, management, initiative and talent to take care of challenges, priorities and stress

  • Good drawback fixing methodology and a spotlight to element

  • Show resourcefulness, autonomy and nice dynamism

  • Rigorous, diligent and demanding within the high quality of service to customers

  • Respectful

  • Good communication abilities

Necessary

  • Expertise with routers, switches and firewalls

  • Expertise with Microsoft server atmosphere and Lively Listing

  • Expertise with TCP/IP, DHCP, DNS, WLAN, VPN applied sciences

  • Potential to arrange and observe mission documentation

  • English and French learn, written and spoken

Property

  • Microsoft or telecom certification

  • Expertise in SQL server administration

  • Data of VoIP

We worth range and are an equal alternative employer. All certified candidates can be thought-about for employment with out regards to race, colour, age, gender, sexual orientation, gender id and expression, ethnicity or nationwide origin, incapacity, being pregnant, faith, coated veteran standing, protected genetic data, or another attribute protected by regulation.

Lodging for Candidates with Disabilities: As an equal alternative employer, Acuity Manufacturers is dedicated to offering cheap lodging in its utility course of for certified people with disabilities and disabled veterans. When you have issue utilizing our on-line system as a consequence of a incapacity and wish an lodging, chances are you’ll contact us at (770) 922-9000. Please clearly point out what sort of lodging you might be requesting and for what requisition.

Any unsolicited resumes despatched to Acuity Manufacturers from a 3rd occasion, reminiscent of an Company recruiter, together with unsolicited resumes despatched to an Acuity Manufacturers mailing deal with, fax machine or e-mail deal with, on to Acuity Manufacturers workers, or to Acuity Manufacturers resume database can be thought-about Acuity Manufacturers property. Acuity Manufacturers will NOT pay a price for any placement ensuing from the receipt of an unsolicited resume.

Acuity Manufacturers will think about any candidate for whom an Company has submitted an unsolicited resume to have been referred by the Company freed from any costs or charges. This consists of any Company that’s an permitted/engaged vendor, however doesn’t have the suitable approvals to be engaged on a search.

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