Scheduling/Payroll & Financial Software Support

ComVida Corporation

Scheduling/Payroll & Financial Software Support Job Brief

We have a job vacancy of Scheduling/Payroll & Financial Software Support in our company, ComVida Corporation. This vacancy is based in New Westminster BC. Please go through the job detail mentioned below.

Position Title: Scheduling/Payroll & Financial Software Support Job
Company: ComVida Corporation
Work Type: Full Time
City of work: New Westminster BC
Salary: $44,200–$48,000 a year
URL Expiry: 2023-01-09
Posted on:

Scheduling/Payroll & Financial Software Support Job Detail

ComVida Corporation, a software company, is looking for a motivated individual with strong computer scheduling and effective problem-solving skills for this Helpdesk Support position. The ideal candidate will understand the job functions of a scheduling position such as: shifts, rotations, exchanging shifts, using text/voice/email for shift call outs. Training will be provided for the right candidate.

This is a regular 37.5 hours per week Monday to Friday position.


The principal functions of the job are to assist clients using the ComVida Employee Management Software and Financial Management Software.

1. Provide assistance and support to over 300 organizations across Canada.

2. Research, resolve, and respond to software-related questions and general inquiries.

3. Provide first-level support in accordance with ComVida’s Helpdesk Policies and Procedures.

4. Distribute knowledge and provide technical coaching/mentoring to:

a. Users via webinar training courses.

b. Other Helpdesk and corporate employees.

5. Monitor service requests assigned in the queue and process them based on priority.


1. Strong understanding of Staff Scheduling.

2. Excellent computer skills, including Microsoft Office.

3. Payroll experience with union collective agreements.

4. Accounting (General Ledger, Accounts Payable and Accounts Receivable) would be an asset.

5. Strong leadership, interpersonal, team, project/task management, and communication skills.

6. Ability to prioritize and multi-task, in a fast-paced deadline driven environment.

7. Ability to create and edit a wide variety of documents, including training courses and videos.

8. An enthusiastic, energetic, critical thinker, self-starter with the ability to work independently and within a team.


CPA designation, CHRP, Project Management and/or Scheduling certificates would be an asset.

Comvida Corporation, Suite 327 – 555 Sixth St, New Westminster, BC V3L 5H1


Job Types: Full-time, Permanent

Salary: $44,200.00-$48,000.00 per year


  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care


  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
When Covid-19 restrictions are in place. Our employees work from home.


  • Secondary School (required)


  • customer service: 1 year (preferred)

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