Retail Supervisor, Part Time – Guildford T/C in Surrey, British Columbia

About Hole

Hole has at all times been about optimistic American model. Beginning with our very first retailer on Ocean Avenue in San Francisco, opened nearly 50 years in the past by Doris and Don Fisher. The thread that’s run by these 5 a long time is the exceptional people who make up our model – our workers and our prospects. People who find themselves rooted within the legacy that makes Hole what it’s, however who’re additionally centered on the long run. Individuals who need to depart the world higher than they discovered it.

We’ve constructed our model on staying true to our roots whereas at all times being out in entrance of what’s subsequent. If you wish to be a part of an iconic American model, and assist paved the way for the place we’re headed, we’d like to have you ever be part of us.

In regards to the Position

On this position, you’ll assist the shop management crew by performing purposeful duties as assigned. You’ll act as a mentor and position mannequin to workers to assist service behaviors and the execution of duties in particular areas of experience. You’ll deal with main processes and/or areas of the enterprise, executing duties and sustaining productiveness to make sure objectives are met. By collaboration together with your management crew, your objective is to show and coach your crew and drive behaviors to ship a best-in-class buyer expertise.

What You may Do

• All leaders are anticipated to change into specialists of the model’s promoting behaviors, main and leveraging these behaviors with each buyer who walks by our doorways and permitting us to supply a distinctive buyer expertise.

• Function a task mannequin to realize priorities in retailer, with the client as the first focus

• Help the shop management crew to collaborate successfully with workers and guarantee work duties are accomplished in a well timed and environment friendly method

• Construct and share experience in an assigned specialised purposeful space

• Help completion or work processes earlier than or after the shop closes as wanted inclusive of opening and/or closing the shop

• Pay attention and ask inquiries to solicit suggestions to know wants and supply service

• Deal with distinctive or complicated buyer interactions

Who You Are

• Offers clear and direct communication of expectations and provides suggestions

• Means to make the most of know-how successfully and have interaction with prospects and your crew to fulfill objectives

• In a position to successfully lead and encourage others by teaching and mentoring

• Exhibit curiosity and initiative in the direction of steady enchancment and development

• Analysis course of or transaction circulation to determine root reason behind errors

Advantages at Hole

• Merchandise low cost for our manufacturers: 50% off regular-priced merchandise at Hole, Banana Republic, Previous Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Hole, Banana Republic and Outlet.

• Aggressive Paid Time Off plans.*

• Firm match for donations and volunteer time*

• Registered Retirement Financial savings Plan

• Worker inventory buy plan.*

• Medical, dental, imaginative and prescient and life insurance coverage.*

• Digital well being care 24/7*

• Maternity/Parental Prime Up.*

• See extra of the advantages we provide.

*For eligible workers

Hole Inc. is an equal-opportunity employer and is dedicated to offering a office free from harassment and discrimination. We’re dedicated to recruiting, hiring, coaching and selling certified folks of all backgrounds, and make all employment choices with out regard to any protected standing. Now we have obtained quite a few awards for our long-held dedication to equality and can proceed to foster a various and inclusive setting of belonging. In 2022, we have been acknowledged by Forbes as one of many World’s Finest Employers and one of many Finest Employers for Variety.

Hourly Vary: $16.00 – $20.00 CAD

Worker pay will fluctuate primarily based on elements equivalent to {qualifications}, expertise, ability stage, competencies and work location. We are going to meet minimal wage or minimal of the pay vary (whichever is larger) primarily based on metropolis, county and state necessities.