Retail Supervisor, Full Time – Guildford T/C

About Hole

Hole has all the time been about optimistic American type. Beginning with our very first retailer on Ocean Avenue in San Francisco, opened virtually 50 years in the past by Doris and Don Fisher. The thread that’s run by means of these 5 many years is the exceptional folks that make up our model – our staff and our clients. People who find themselves rooted within the legacy that makes Hole what it’s, however who’re additionally targeted on the long run. Individuals who wish to depart the world higher than they discovered it.

We’ve constructed our model on staying true to our roots whereas all the time being out in entrance of what’s subsequent. If you wish to be a part of an iconic American model, and assist cleared the path for the place we’re headed, we’d like to have you ever be part of us.

Concerning the Function

On this function, you’ll help the shop management group by performing useful duties as assigned. You’ll act as a mentor and function mannequin to staff to help service behaviors and the execution of duties in particular areas of experience. You’ll give attention to main processes and/or areas of the enterprise, executing duties and sustaining productiveness to make sure targets are met. By means of collaboration along with your management group, your objective is to show and coach your group and drive behaviors to ship a best-in-class buyer expertise.

What You will Do

• All leaders are anticipated to turn out to be specialists of the model’s promoting behaviors, main and leveraging these behaviors with each buyer who walks by means of our doorways and permitting us to supply a distinctive buyer expertise.

• Function a job mannequin to attain priorities in retailer, with the shopper as the first focus

• Help the shop management group to collaborate successfully with staff and guarantee work duties are accomplished in a well timed and environment friendly method

• Construct and share experience in an assigned specialised useful space

• Help completion or work processes earlier than or after the shop closes as wanted inclusive of opening and/or closing the shop

• Hear and ask inquiries to solicit suggestions to grasp wants and supply service

• Deal with distinctive or advanced buyer interactions

Who You Are

• Supplies clear and direct communication of expectations and provides suggestions

• Potential to make the most of expertise successfully and have interaction with clients and your group to fulfill targets

• Capable of successfully lead and encourage others by means of teaching and mentoring

• Exhibit curiosity and initiative in the direction of steady enchancment and progress

• Analysis course of or transaction circulate to determine root reason for errors

Advantages at Hole

• Merchandise low cost for our manufacturers: 50% off regular-priced merchandise at Hole, Banana Republic, Previous Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Hole, Banana Republic and Outlet.

• Aggressive Paid Time Off plans.*

• Firm match for donations and volunteer time*

• Registered Retirement Financial savings Plan

• Worker inventory buy plan.*

• Medical, dental, imaginative and prescient and life insurance coverage.*

• Digital well being care 24/7*

• Maternity/Parental Prime Up.*

• See extra of the advantages we provide.

*For eligible staff

Hole Inc. is an equal-opportunity employer and is dedicated to offering a office free from harassment and discrimination. We’re dedicated to recruiting, hiring, coaching and selling certified individuals of all backgrounds, and make all employment selections with out regard to any protected standing. We have now acquired quite a few awards for our long-held dedication to equality and can proceed to foster a various and inclusive atmosphere of belonging. In 2022, we have been acknowledged by Forbes as one of many World’s Finest Employers and one of many Finest Employers for Variety.

Hourly Vary: $16.00 – $20.00 CAD

Worker pay will fluctuate primarily based on components resembling {qualifications}, expertise, talent stage, competencies and work location. We are going to meet minimal wage or minimal of the pay vary (whichever is increased) primarily based on metropolis, county and state necessities.