Remote Corporate Travel Consultant Servicing Technology, and Consulting Companies (Sabre) in Canada

American Express Global Business Travel

Amex GBT is a spot the place colleagues discover inspiration in journey as a drive for good and – via their work – could make an impression on our business. We’re right here to assist our colleagues obtain success and provide an inclusive and collaborative tradition the place your voice is valued.

Able to discover a profession path? Begin your journey.

As a Journey Counselor, you’ll be a part of our extremely expert distant workforce, offering excellent service to our company enterprise shoppers.

We’re most pleased with our heat and inclusive tradition, innovation within the journey tech house, inside promotions, and profession development alternatives; most of our Traveler Care management began as a Journey Counselor, and you could find us in virtually each different division at GBT!

We’re excited so that you can expertise our values (Individuals, Ardour, and Progress) in motion, and stay up for your software.

What You’ll Do on a Typical Day

  • Advise and organize journey for company enterprise clients (each people and teams)

  • Conduct evaluation and analysis on journey choices, and pro-actively anticipate traveler must promote further companies

  • Organize and ebook home and worldwide enterprise journey, in quite a lot of complexity, for air, street, rail, and lodging

  • Use Sabre World Distribution Methods (GDSs)

  • Guarantee compliance to clients’ agreed journey coverage, service supplier insurance policies, and regulatory necessities

  • Use constructive phone service methods and act on particular buyer requests

  • Collaborate inside your workforce to educate, mentor, and supply constructive suggestions to enhance service ranges

We stay up for sharing extra detailed job capabilities and key efficiency indicators in the course of the interview course of.

What We’re Wanting For

  • Ardour for excellence in shopper service, together with proactive anticipation of wants

  • Native GDS experience Sabre

  • Skilled communication (written and verbal)

  • Consideration to element

  • Act with integrity, and take care of private traveler info

  • Possess a powerful understanding of the journey business (background in enterprise journey, leisure journey, or airline reservation)

  • Resolving buyer points rapidly and independently / with provider

  • Teamwork and openness to suggestions

Our Traveler Care unit is a 24/7 operation. Please be versatile.



United States – Digital Location

The US nationwide hourly wage vary for this place is from $17.00 to $29.00 per hour. The nationwide vary supplied consists of the hourly price that GBT expects to pay for the function. Precise hourly wage price can be based mostly on elements together with the scope and complexity of the function and the profitable candidate’s related expertise, abilities, information, and work location.

This function is eligible for an annual Efficiency Primarily based Incentive, which rewards individuals based mostly on firm efficiency. For details about our complete US advantages applications and eligibility, please evaluate our Advantages-at-a-Look doc.

Advantages at a look (

The #TeamGBT Expertise

Work and life: Discover your glad medium at Amex GBT.

  • Versatile advantages are tailor-made to every nation and begin the day you do. These embrace well being and welfare insurance coverage, retirement applications, parental depart, adoption help, and extra.

  • Journey perks: get a selection of offers every week from main journey suppliers on every part from flights to inns to cruises and automobile leases.

  • Develop the talents you need when the time is best for you, with world tuition help, entry to over 20,000 programs on our studying platform, management programs, and new job openings accessible to inside candidates first.

  • We attempt to champion Variety, Fairness, and Inclusion in each side of our enterprise at GBT. You possibly can join with colleagues via our world Inclusion Teams, centered round frequent identities or initiatives, to debate challenges, obstacles, achievements, and drive firm consciousness and motion.

  • Wellbeing sources to help psychological and emotional well being for you and your quick household.

  • And rather more!

All certified candidates will obtain equal consideration for employment with out regard to age, gender id (together with being pregnant, childbirth, reproductive well being selections, or associated medical circumstances), sexual orientation, race, colour, faith, creed, nationwide origin, incapacity, veteran standing, citizenship or marital standing. It’s our coverage to take care of an equal-opportunity atmosphere free from intimidation, harassment or bias for our candidates, colleagues, shoppers and suppliers.

We’re dedicated to offering affordable lodging to people with disabilities. Please, let your recruiter know when you want an lodging at any level in the course of the hiring course of. For extra particulars, please seek the advice of GBT Recruitment Privateness Assertion ( .

What if I don’t meet each requirement? When you’re obsessed with our mission and consider you’d be an exceptional addition to our workforce, don’t fear about “checking each field;” please apply anyway. You could be precisely the individual we’re on the lookout for!

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To assist us observe our recruitment effort, please point out in your cowl/motivation letter the place ( you noticed this job posting.

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