Project Manager, Learner Support

University of Toronto

Date Posted: 09/19/2023
Req ID: 33998
Faculty/Division: Temerty Faculty of Medicine
Department: Postgraduate Medical Education
Campus: St. George (Downtown Toronto)
Position Number: 00054852


About us:

Home to over 40 departments and institutes, the University of Toronto’s Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.

Your opportunity:

The Department of Postgraduate Medical Education (PGME) offers a collaborative professional learning environment dedicated to supporting learners, faculty and staff. We offer a respectful team-oriented culture and value the dedication and innovation of all staff who contribute to our mission. We believe in ongoing improvement and innovation and promote a strong commitment to work-life balance among our employees.

As the Project Manager, Learner Support, you will play an instrumental role in leading the planning, implementation, and execution of projects related to learner academic support services. Using your exceptional analytical and problem-solving skills, you will make recommendations to improve learner support and remedial program structure, refer learners to coaching and developmental services while undergoing academic support plans, including remediation; provide guidance on PGME processes and remedial programs, and analyze data for reporting purposes. You will be an important contributor in engaging and communicating with key stakeholders, driving multiple, time-sensitive priorities, and analyzing data. Your extensive project management experience along with your ability to exercise solid critical thinking, analytical, collaborative and problem solving skills will be key to your success in this role.

Your responsibilities will include:

  • Developing charter, scope, resources and schedule for project(s), including reviewing and assessing requirements, implementing plans and process improvements, and recommending solutions
  • Developing and maintaining project quality control standards
  • Planning and implementing post-project review and audit processes
  • Building and strengthening relationships with stakeholders and partners of strategic importance
  • Analyzing datasets and producing complex statistical information, including assessing and determining benchmarks and metrics
  • Writing routine documents and correspondence, including project-specific proposals and briefings
  • Directing the activities of a single ongoing staff-appointed employee

Essential Qualifications:

  • Master’s Degree or acceptable combination of equivalent experience.
  • Minimum five years of related, progressively responsible project management experience in a University, medical school, teaching hospital or comparable environment.
  • Proficiency with developing project resources, such as charter, scope, schedules, etc.
  • Demonstrated experience developing and maintaining project quality control standards.
  • Demonstrated proficiency analyzing data and producing complex statistical information.
  • In-depth knowledge of project management principles, methodologies, techniques, tools and best practices.
  • Advanced proficiency with MS Office Suite, Project Management tools, learning management systems and student information and evaluation systems (i.e. POWER, Elentra), with the flexibility, adaptability and desire to seek out, learn and embrace new and emerging technology.
  • Demonstrated ability to effectively manage multiple priorities and deliver on time-sensitive initiatives.
  • Proven leadership, collaboration and motivational skills, including the ability to influence others towards a common goal.
  • High degree of diplomacy and tact.
  • Strong problem-solving skills to address potential issues and roadblocks in a timely manner.
  • Ability to adapt to shifting priorities, demands and timelines using analytical and problem-solving capabilities.

To be successful in this role you will be:

  • Accountable
  • Communicator
  • Organized
  • Problem solver
  • Team player

Closing Date: 10/01/2023, 11:59PM ET
Employee Group: USW
Appointment Type: Budget – Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 15 — $86,011 with an annual step progression to a maximum of $109,993. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial
Recruiter: Amanda Di Fonzo

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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