Product Guide

Job title:

Product Information

Firm

Arc’teryx

Job description

Your Alternative at ARC’TERYX:

You’re the face of the model on the retail flooring, delivering an unforgettable expertise to our company. You’re the inspiration behind our model’s evolution, as we proceed to decide to daring targets each in shops and in our communities.

You might be product-obsessed and search any likelihood to get exterior to experiment and be taught firsthand how our product performs. You prioritize your reference to nature and have fun others doing the identical. You authentically share product information with company and advocate merchandise primarily based on their pursuits and desires.

You prioritize your personal improvement, personally and professionally, and have fun the achievements of others. You acknowledge that we create a greater world, collectively. n

As a Product Information at Arc’teryx, here is what you would be doing:

• Delivering a best-in-class model expertise to our company by means of sharing technical product information and supporting with downside fixing
• Constructing a powerful understanding of our merchandise and seamlessly weaving this data into visitor interactions in an genuine means
• Championing Arc’teryx as a model ambassador each in-store and locally
• Growing your passions each out and in of the shop with the assist of the staff
• Supporting in elevating the visitor expertise by working with the shop management staff on tasks and model initiatives
• Offering suggestions on merchandising and in-store expertise to assist drive gross sales
• Sustaining an open, collaborative relationship along with your staff and retailer management
• Supporting with and taking part in varied retailer duties as assigned by the management staff
• Answering retailer telephones and responding to voicemails and retailer emails; now and again, this might embrace responding on the Epicenter social media channels
• Using the Level-of-Sale system to precisely and effectively course of visitor transactions, together with warranties, Used Gear trade-ins, purchases, and returns
• Receiving and unpacking packing containers for stock as required (packing containers can weigh 5 – 30 lbs)

Are you our subsequent Product Information?

• You might be keen about delivering distinctive customer support
• You like to have enjoyable at work, and maintain your self accountable to what’s required of you
• You might be self-motivated, and luxuriate in downside fixing
• You stay extremely versatile and adaptable when confronted with ambiguity
• You successfully steadiness autonomy and collaboration
• You encourage breakthrough pondering and steady enchancment
• You search the perfect (generally not the simplest) options, with an unwavering dedication to do what is true
• Your ardour on your work is paralleled by your ardour for getting exterior and dwelling it

Expectations:

• All staff are anticipated to be obtainable to work “Black Friday” (the day after US Thanksgiving) and from the second week of December till the top of the vacation season, to be outlined annually primarily based partially on the time interval company are permitted to return vacation merchandise, on an annual foundation.
• You might be absolutely accountable for and oversee the execution of all deliverables on the Product Information Function and Duties doc
• Below the path of the Retailer Leads, Retailer Supervisor and Assistant Supervisor, you carry out/full different further tasks, duties, and assignments as required and/or by request

Availability Necessities:

• You can be found for at least one open, one shut and one weekend shift every week
• Your availability should replicate the wants of the enterprise, which can change every now and then on the discretion of the Retailer Supervisor
• Full Time – 30- 40 hours per week (5 days per week)
• Half Time – 10- 30 hours per week (2-4 days every week)

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Particulars:

Compensation:

Hourly

#LI-Onsite

Equal Alternative

Arc’teryx is dedicated to actively creating and fostering a tradition of inclusivity the place voices are heard, persons are seen, and values are revered. We care in regards to the uniqueness of our candidates, staff, and company, and we achieve this in a secure house fueled by curiosity and acceptance.

Creating an inclusive office is linked to our core worth Do Proper whereas additionally having the additional advantage of serving to make our enterprise higher. We imagine inclusion helps us to create a more healthy, happier office, drive creativity and innovation, and replicate the communities the place we function.

All candidates, staff, and company can count on equality of alternative and honest remedy in alignment with our values.

Design your Function. Stay our Values.

DISRUPTIVE EVOLUTION. Design your future by means of problem, experimentation, and inspiration.

COMMIT. Set and ship on daring targets as we collectively elevate the bar.

LIVE IT. Deepen your connection to nature and dwell your most purposeful life.

LEAVE IT BETTER. Create a greater world, collectively.

Anticipated wage

Location

Toronto, ON

Job date

Wed, 07 Feb 2024 23:18:49 GMT

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