Pharmacist, Patient Contact Centre

Shoppers Drug Mart

Referred candidates should not apply on to this position. All referred candidates should use their distinctive referral hyperlink generated when they’re referred by an current colleague.


1685 Tech Avenue, Mississauga, Ontario, L4W 0A7

At Buyers Drug Mart, we’re innovating well being and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our clients in new methods every single day.

With greater than 1,300 domestically owned and operated shops from coast to coast, the Buyers Drug Mart community is greater than an amazing place to buy, it’s an amazing place to work. We’re dedicated to constructing our proficient crew who champion collaboration, kindness and inclusivity. Be a part of our crew, and assist acknowledge a wholesome future to your profession and for all Canadians.

Why this position is vital?

Job Description

Primary Perform: 

The Central Pharmacy Providers (CPS) Pharmacist will make the most of their skilled expertise and communication skills in help of a number of applications. 

Nature and Scope: 

In help of program operations, the Pharmacist will likely be required to work individually or in a crew surroundings. Most applications would require supporting retail pharmacies with workflow, or communication with sufferers and suppliers, and require strict adherence to program customary working procedures. 

What you’ll do: 

  • Efficiently full all required program coaching and testing 
  • Convey a optimistic firm picture when speaking with sufferers, suppliers or pharmacies and inside the office always 
  • Help retail pharmacies with workflow together with knowledge and medical verification of prescriptions 
  • Seek the advice of with sufferers relating to drug remedy, serving to to offer medicine data and resolve drug remedy issues by numerous communication modalities together with chat and cellphone 
  • Knowledge entry of medical and non-clinical data into software databases 
  • Achievement of particular high quality targets associated to adherence to straightforward working procedures 
  • Present management and help to crew members and guarantee adherence to program procedures and compliance with all authorized necessities and requirements of pharmacy follow 
  • Present ongoing suggestions to administration relating to program operations and potential enhancements to high quality, effectivity, and total program efficiency 
  • Maintains affected person confidentiality in all interactions together with dealing with of prescriptions, quantity of voice, shredding of paperwork, and the attainment of affected person consent 
  • Follow inside authorized necessities and moral ideas, and reveal skilled integrity and appearing to uphold skilled customary of follow 
  • Carry out extra duties together with supporting extra CPS applications, reminiscent of central fill applications CPAK and Vial, based mostly on workload and enterprise wants 

What you’ll need: 

  • Insured and at the moment licensed with the Ontario School of Pharmacist (Half A), in good standing 
  • Expertise with HealthWATCH system 
  • Distinctive written communication expertise and verbal expertise 
  • Robust high quality orientation, consideration to element, and the flexibility to be taught and cling to compliance/audit necessities 
  • Proficient in knowledge entry, and the usage of Home windows-based applications 
  • Maintains excessive moral requirements 
  • Dedication to offering distinctive customer support 
  • Certified to counsel sufferers verbally and written in English; Bilingual (English and French) is most popular 
  • Minimal of two years of expertise as licensed, working towards pharmacist is most popular 
  • Versatile to work quite a lot of shifts together with nights and weekends 

Why work at Buyers Drug Mart?

Performing as consultants, supporting inner clients and the Affiliate-House owners, you’re going to get expertise distinctive to the retail business whereas working for an award-winning nationwide model. Profit from a purchase order low cost program, aggressive pay and on-line studying by Academy.

Take possession of your work and discover extra methods to care about your work, co-workers, clients and group.

How You’ll Succeed:

At Buyers Drug Mart Inc., we search nice individuals to repeatedly strengthen our tradition. We imagine nice individuals mannequin our values, are genuine, construct belief and make connections. 

If that sounds such as you, and you’re open-minded, responsive to alter and as much as the challenges supplied in a fast-paced retail surroundings, apply at present. 

Employment Sort:

Full time

Sort of Function:


Buyers Drug Mart Inc. acknowledges Canada’s variety as a supply of nationwide delight and energy. We’ve made it a precedence to mirror our nation’s evolving variety within the merchandise we promote, the individuals we rent, and the tradition we create in our group. Lodging is obtainable upon request for candidates with disabilities within the recruitment and evaluation course of and when employed.

As well as, we imagine that compliance with legal guidelines is about doing the precise factor. Upholding the regulation is a part of our Code of Conduct – it reinforces what our clients and stakeholders count on of us.

Please Notice: When you’ve got Worker Self Service (ESS) on Workday, apply to this job by way of the Workday software.

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