Shoppers Drug Mart

Referred candidates should not apply on to this position. All referred candidates should use their distinctive referral hyperlink generated when they’re referred by an present colleague.


425 North Edward St., Thunder Bay, Ontario, P7C 4P7

At Customers Drug Mart, we’re innovating well being and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our clients in new methods every single day.

With greater than 1,300 regionally owned and operated shops from coast to coast, the Customers Drug Mart community is greater than an incredible place to buy, it’s an incredible place to work. We’re dedicated to constructing our proficient crew who champion collaboration, kindness and inclusivity. Be part of our crew, and assist acknowledge a wholesome future to your profession and for all Canadians.

Why this position is vital?


To handle the operations of the Pharmacy whereas on obligation, together with offering session to each clients and well being care suppliers, observe to full scope in offering skilled companies, dishing out medicine, and aiding within the upkeep of the dispensary.


  • Pharmacy and Buyer Service
  • Acknowledge all clients approaching the Pharmacy
  • Observe inside federal/provincial, regulatory/authorized necessities
  • Guarantee all privateness necessities are met, together with buyer confidentiality and consent administration
  • Present counselling on prescriptions, over-the-counter/behind the counter merchandise
  • Observe to full extent of expanded scope with Skilled Providers, inside your functionality
  • Be clearly identifiable to the general public
  • Guarantee accuracy and appropriateness of all prescriptions allotted
  • Talk with different well being care professionals inside the circle of care to supply buyer care
  • Keep all data required in accordance with laws, requirements of observe, and coverage

Workflow and Stock Administration:

  • Management entry to the dispensary with respect to stock and affected person confidentiality
  • Assessment and keep Workflow Queues each day
  • Common overview of ‘will name’ bins, in accordance with established Customary Working Procedures
  • Assessment of inventory to determine expired stock
  • Oversight of present inventory ranges and drugs orders from wholesaler
  • Guarantee all necessities for documentation and management of drugs underneath the Managed Medicine and Substances Act and Rules are met and reporting to Well being Canada and regulatory our bodies


  • Guarantee entry/pickup workstations, counselling/ready areas, and work islands mirror an applicable picture of the Pharmacy
  • Involvement with monetary experiences as applicable
  • Learn and motion retailer communications on in-store internet
  • File incident experiences when any buyer or employees medicine or privateness incidents happen

Expertise, Abilities & {Qualifications}:

  • Unbiased considering and determination making – makes choices when coping with points or issues
  • Plan, coordinate and delegate assignments and supply teaching to Pharmacy colleagues
  • Confirmed capacity to drive and construct the enterprise, lead by instance and help enterprise packages
  • Dedication to offering distinctive customer support
  • Superior buyer relations abilities and a powerful sense of professionalism
  • Robust problem-solving abilities together with expertise formulating and executing motion plans
  • Robust private computing abilities and information of Pharmacy techniques a particular asset
  • Guarantee all Well being & Security procedures are adopted to supply a wholesome and secure work atmosphere
  • Full necessary coaching and voluntary persevering with training workshops, as wanted



Why work at Customers Drug Mart?

Performing as consultants, supporting inner clients and the Affiliate-House owners, you’ll get expertise distinctive to the retail trade whereas working for an award-winning nationwide model. Profit from a purchase order low cost program, aggressive pay and on-line studying by means of Academy.

Take possession of your work and discover extra methods to care about your work, co-workers, clients and neighborhood.

How You’ll Succeed:

At Customers Drug Mart Inc., we search nice individuals to repeatedly strengthen our tradition. We imagine nice individuals mannequin our values, are genuine, construct belief and make connections. 

If that sounds such as you, and you might be open-minded, responsive to alter and as much as the challenges supplied in a fast-paced retail atmosphere, apply in the present day. 

Employment Kind:

Full time

Kind of Position:


Customers Drug Mart Inc. acknowledges Canada’s variety as a supply of nationwide delight and power. Now we have made it a precedence to mirror our nation’s evolving variety within the merchandise we promote, the individuals we rent, and the tradition we create in our group. Lodging is accessible upon request for candidates with disabilities within the recruitment and evaluation course of and when employed.

As well as, we imagine that compliance with legal guidelines is about doing the fitting factor. Upholding the regulation is a part of our Code of Conduct – it reinforces what our clients and stakeholders anticipate of us.

Please Observe: When you’ve got Worker Self Service (ESS) on Workday, apply to this job by way of the Workday utility.

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To assist us monitor our recruitment effort, please point out in your cowl/motivation letter the place ( you noticed this posting.

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