Patient Services Clerk – La Crete, AB

University of Alberta

This place is part of the Non-Educational Employees Affiliation (NASA). 

This place has an finish date of three/31/2024.

Location – This place is in-person and is situated in La Crete, Alberta (Treaty 8 Territory).

Working for the College of Alberta

The College of Alberta acknowledges that we’re situated on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to counterpoint our vibrant neighborhood.

The College of Alberta is teeming with change makers, neighborhood builders, and world shapers who lead with function each day. We’re residence to greater than 40,000 college students in 200+ undergraduate and 500+ graduate packages, over 13,000 school and workers, 260,000 alumni worldwide and have been acknowledged as certainly one of Canada’s Greenest Employers for over a decade.

Your work could have a significant affect on an enchanting cross part of individuals—from our college students and stakeholders, to our famend researchers and innovators who’re fairly actually curing illnesses, making discoveries and producing options that make the world more healthy, safer, stronger, and extra simply.

Working for the Division/College 

The College of Dentistry Satellite tv for pc Dental Clinic gives oral well being care providers to the neighborhood of La Crete, Alberta. Our teacher leads college students within the provide remedy to sufferers on this location each different week throughout the faculty time period.


The Affected person Companies Clerk gives administrative and clerical assist to the La Crete Satellite tv for pc Dental Clinic.

This function is the primary level of contact for all sufferers for the fullo scope of the affected person expertise. This entails coping with a big quantity of sufferers, dealing with phone and in-person inquiries, scheduling appointments, in addition to processing funds and insurance coverage submissions associated to dental remedy.

We’re in search of knowledgeable and arranged particular person who has a can-do perspective. This function will offer you studying alternatives and the power to make the most of your talent sin administration, buyer providers, and a spotlight to element.

The La Crete Satellite tv for pc Dental Clinics function for about 32-35 weeks per yr based mostly on the tutorial schedules. Throughout that point, the La Crete Clinic operates roughly each different week.

The place gives the incumbent with many fascinating break durations (layoffs) throughout the yr occurring throughout summer season, Christmas, spring and fall because the clinic schedule is predicated on the College phrases and College breaks for the scholars. The lively week is a 40 hour work week and the fairly week is between 0-4 hours work week, which can provide the right flexibility for the suitable particular person.

The schedule for every year is confirmed upfront by August and supplied to candidates on the time of the interview.


Reception/Administrative Duties:

  • Acts as first level of contact for the clinic – addressing inquiries from sufferers, workers, and residents.
  • Collects, enters, and ensures that affected person knowledge is collected and updated
  • Ensures that Medical Historical past and consent types are accomplished and on file
  • Manages incoming telephone calls/registers and admits sufferers
  • Books all appointment varieties – together with sufferers on the Wants Appointment Checklist and Recall Checklist
  • Books and ensures ongoing appointments are scheduled as soon as the affected person is in remedy.
  • Prepares experiences (day sheets) of affected person appointments
  • Locates and retrieves charts in preparation for the each day clinics and for chart requests from college students and supervising dentists
  • Data pertinent info into the affected person’s digital chart which has been supplied by the affected person, third celebration or a dental resident

Accounting/Monetary Duties:

  • Assists college students and instructors on correct process code entry into Dental Administration System for correct billing
  • Collects, enters, and ensures that dental insurance coverage info is within the affected person’s file and is updated and correct
  • Collects fess from sufferers for providers carried out and processes cheques, POS debit and bank card funds
  • Ensures that monetary preparations are confirmed with sufferers previous to the beginning of the dental remedy
  • Completes insurance coverage types and different third-party billing types
  • Accountable for the Accounts receivables – together with contacting insurance coverage firms to provide extra info required, inquire on excellent balances, resubmission of claims, in addition to contacting sufferers and sending statements
  • Balances each day receivables and prepares deposit

Minimal {Qualifications}

  • Excessive College Diploma; post-secondary coursework in secretarial/workplace administration or in medical/dental terminology
  • Wonderful communication abilities (written and verbal)
  • Expertise with a big quantity of phone calls; expertise coping with most people
  • Potential to multi-task, prioritize, and carry out duties precisely with consideration to element
  • Pc proficiency in MS Workplace (Phrase, Excel); expertise with a computerized reserving system could be an asset

Most popular {Qualifications} 

  • Primary Dental Terminology and billing code data is an asset
  • Dental expertise a robust asset – dental assistant, dental receptionist, and many others.
  • Two years’ expertise in a fast-paced workplace atmosphere is an asset

Notice: On-line functions are accepted till midnight Mountain Commonplace Time of the time limit.

We thank all candidates for his or her curiosity; nevertheless, solely these people chosen for an interview might be contacted.

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