Network Technician

Job description

Nexicom is a leading Communication service provider in Central Ontario.

We offer a professional, friendly work environment which encourages learning and growth with a positive attitude.

Nexicom is looking for a Network Operations Centre Technician.

Position Overview: *

Nexicom offers a fast paced, high energy, work environment. We offer:

• Competitive wages ranging from $22.00-$29.50/hr. based on skills and experience
• Positive work culture
• Excellent company benefits including both Health and Dental
• Matched Pension Plan
• Yearly performance reviews
• Access to courses and training for continual learning and development

Key responsibilities include:

• Assisting in the maintenance, troubleshooting, and ticket triage of voice, video, and data services
• Supports the day to day operation and troubleshooting of network infrastructure, ADSL, VDSL, DOCSIS, Fibre, IPTV, colocations, POTS, VoIP, and voicemail services
• Responsible for resolving tickets escalated to the network Operations Centre, and documenting the resolution

This position may require regular Saturday and Sunday scheduling.

This position requires the individual to be on call on a pre-determined schedule.

Education:

Two- or three-year college diplomas in Computer Engineering – Networking or Telecommunications Systems or equivalent.

Computer Knowledge:

• Candidates must have experience using VLAN’s and layer-2 protocol such as STP, LLDP, LLDP-MED, and IEEE 802.11.
• Proficiency and experience of working with layer -3 protocols including OSPF, VRRP, BGP, MPLS, VPLS and PIM. Working knowledge of both IPv4 and IPv6, Layer 2 switching, routing, subnetting, and QOS.
• Familiarity of command line interfaces and the Linux operating system. A Preferred candidate will have experience with Juniper security, routing and switching equipment.
• Knowledge of service provider technologies including ADSL, VDSL, FTTH, and DOCSIS service delivery platforms. Knowledge of video services like IPTV, multicast, 8VSB, MPEG-2, MPEG-4. Experience with T1s, POTS, VoIP, and voicemail services.

Experience:

One to three years of work experience in a related field. Service Provider experience preferred.

Condition of Employment:

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check.

Job Types: Full-time, Permanent

Salary: $22.00-$29.50 per hour

Benefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Overtime
• Weekend availability

Ability to commute/relocate:

• Millbrook, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor’s Degree (preferred)

Work Location: In person