Network Infrastructure Support (Information Technology Support D)

School District #39 (Vancouver)

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Work in BC’s most culturally diverse and urban school district, Vancouver School District No. 39. Set in one of the world’s most livable cities, Vancouver is a community-minded district seeking talented educators, progressive leaders, and skilled support staff to enrich the learning experience of Vancouver’s 50,000 students.

The Vancouver Board of Education welcomes applications for the position of:

Network Infrastructure Support (Information Technology Support D)

Department: Learning Information Technology (LIT)

Location: VSB Education Centre – 1580 West Broadway

(Position is 100% in-person/in-office)

Position Type: Permanent

Hours of work: 7 hours/day

Base Salary: $72,199.40

+ extensive benefits package & municipal pension

pre-approved OT paid as double-time ($79.34/hour)

In this role, you will:
Design, implement, configure, and support the network, cloud, server and security infrastructure of the district

Administer, configure, and install infrastructure devices and virtual appliances

Establish standards and procedures and writes specifications, scripts and documentation for technical architecture and systems

Prepare and execute detailed plans for complex multi-functional projects

Research and analyze emerging trends in technology and systems architecture, evaluate alternatives and make recommendations

Provide support, direction and apply advanced troubleshooting techniques to address escalated issues

Develop and deliver training workshops for technical and end user audiences

Liaise with stakeholders, LIT teams, vendors, contractors and other third parties as required to support district services

Prepare maintenance and communication plans for district services to ensure they remain fit for purpose

Perform information technology support to the Division

Perform other related duties as required

Qualifications:
Completion of grade 12 plus more than 2 years of full-time equivalent post-secondary training in a relevant technology discipline

Minimum of 6 years of progressive experience in information technology

Experience working in a K-12 education organization an asset

Advanced skills in designing and configuring network, cloud, server infrastructure, and security best practices

Ability to analyze, prepare and distribute information in multiple formats to a diverse

audience with a variety of technical experience levels

Experience with wired and wireless networking, security, VoIP technologies, virtual environments, virus protection, O365 & Azure and other various software applications

Excellent communication skills (verbal and written) and experience in designing/delivering presentations

Must be able to meet the following assessment: Hands-on 1hour series of tasks/problems (70%+)

Your application must include:
Cover letter

Resume

Contact information for three supervisor references (phone numbers and email addresses)

**This posting is ongoing until filled. Qualified applicants are encouraged to apply as soon as possible. Please note, only candidates shortlisted for an interview will be contacted**

The District welcomes qualified applicants who value equity and diversity as essential to excellence. The distinct makeup of the VSB community strives to support the inclusion of all voices. You may wish to share some lived experiences that demonstrate your connections to our diverse student community .

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