Medical Secretary

Job title:

Medical Secretary

Company

Women’s College Hospital

Job description

Type: CasualReplacementJob DescriptionSummary of Duties, but not limited to:

• Reports directly to Clinical Manager Perioperative Services
• Work alongside the nursing staff and charge nurse to allocate bed reservations in the OR Manager in a timely manner
• Update patient bays as the patient post recovery status changes
• Coordinate patient visitors with volunteers and nursing staff
• Direct Surgeons to appropriate patient bays
• Perform reception responsibilities; liaising with patients, visitors, volunteers and all levels of medical staff
• Provide clerical support
• Organize and maintain patient charts, dismantle patient charts upon discharge
• Ensure the efficient operation of the unit
• Maintenance of departmental supplies (general office and specific supplies to department – ordering and keeping accurate inventory)
• Transcribe nursing schedule on daily assignment sheets
• Request nursing schedule availability from part-time and casual staff in accordance with schedule deadlines
• Perform payroll duties using Ceridian to input and update payroll/schedule changes, investigate and correct discrepancies and processed in an accurate and timely manner
• Record minutes during safety meetings and unit based meetings
• Transcribe and update communication boards on a daily basis
• Update OR lists with changes, communicate to charge nurse
• Communicate with housekeeping regarding patient discharges
• Communicate with porters for patient transfers and specimen pick ups
• Provide support to nursing staff by replenishing patient nutrition needs when low, getting warm blankets and ice, retrieving wheelchairs, if needed
• Communicate with AACU regarding potential patient transfers
• Assist Surgeons and other medical staff with RM&R referrals, when requested
• Provide administrative and clerical support to the surgical program. Maintains confidentiality of patient, employee and hospital information in accordance with hospital and legal requirements.
• As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.
• Performs other duties as required.

The responsibilities described above are representative and are not to be construed as all-inclusive.Qualifications

• Medical Office Administration diploma required
• 2 years’ experience working in an ambulatory clinic, preferably in a hospital setting
• Previous perioperative/OR clerical experience
• Previous experience with EPIC or perioperative information systems preferred
• Must possess interpersonal skills to effectively and accurately manager communication with patients, family members, unit staff and other health care professionals
• Must have demonstrated exceptional organization skills, able to establish priorities and meet deadlines
• Proven ability to provide clear communication and concise and accurate message taking
• Demonstrated ability to organize and prioritize workload and maximize efficiency within the position
• Demonstrated ability to seamlessly manage multiple tasks and conflicting priorities
• Ability to work cooperatively within surgical services team to set goals, resolve problems and accomplish goals
• Excellent written, oral and interpersonal skills to maintain rapport with patients, staff members and outside offices and referring healthcare facilities.
• Ability to exercise good judgement, be resourceful and possess strong organizational skills
• Remain calm in high pressure situations with proven ability to take initiative and manage such situations
• Ability to adapt to change with clinic operations to continuously learn & strive for improved patient care
• Demonstrated proficiency and accuracy using Microsoft Word, Excel and Outlook
• Demonstrated collaborative teamwork and conflict resolution skills
• Provides excellent customer service
• Knowledge of medical and surgical terminology
• Must be able to meet the physical demands of the position which involves frequent sitting, standing and reaching
• Demonstrated excellent customer service skills and the ability to diplomatically respond to physicians, staff and family inquiries in a demanding work environment
• Must be able to read, write, speak and understand English fluently
• Proven attendance record
• Legally eligible to work in Ontario and currently resides in Ontario.
• Professional behavior and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital.
• This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all.

Expected salary

Location

Toronto, ON

Job date

Sun, 13 Apr 2025 00:13:25 GMT

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