Manager, Staffing and Office Services

Elementary Teachers' Federation of Ontario


Reporting to the Human Resources Officer, the manager will be responsible for managing the team of administrative support staff. The Manager, Staffing and Office Services will work closely with the Human Resources Officer in the implementation of best practices in areas such as performance management, training and development, recruitment and selection, health and safety and other human resources related areas.

Duties for this position, while not limited to, may include such activities as:

General Responsibilities

  • Planning, directing and coordinating the day-to-day operations of administrative services, supervising administrative support staff.
  • Participating in the recruitment, onboarding/orientation, performance management, compliance, coaching, mentoring and training of support staff.
  • Overseeing staff development, training programs, and special projects as directed by the HRO.
  • Monitoring, administering and approving overtime lists and time off/vacation requests ensuring there is adequate coverage at all times.
  • Monitoring work flow / assignments, staff compliance and other work-related issues.
  • Administering overtime list, when required, including follow-up with HR, support staff, and support staff associations.
  • Performing daily walk throughs and check ins with Support Staff.
  • In collaboration with Executive Staff and Managers, assists with large meetings/conferences.
  • Works closely with the HRO in the following areas:
  • workforce planning and recruitment strategies,
  • determines staffing needs and adjusts assignments as necessary,
  • coordinates accommodations and/or return to work plans,
  • implementation of new policies and programs
  • Providing exceptional support to staff.
  • Performs other duties as assigned by the HRO, General Secretary or designate.

The successful candidate will have:

  • Excellent interpersonal, analytical, problem-solving, and decision-making skills;
  • Ability to communicate positively with staff members, political, and organizational representatives, while maintaining a high level of professionalism and confidentiality;
  • Current knowledge and understanding of employment regulations, current practices, new developments and trends in human resources;
  • Strong organizational and time management skills with the ability to multi-task, prioritize and adapt easily to shifting and/or conflicting deadlines;
  • Sound judgement and decision-making skills and be proactive in identifying and proposing solutions to issues;
  • Demonstrated self-directed, independent work style that encompasses an ability to work integrally with a well-established senior and support team;
  • Ability to work in a fast-paced environment;
  • Ability to work to a consistent process;
  • Proficiency with current business software including MS Office applications (Word, Excel, Outlook, PowerPoint), HRIS system and SharePoint.

Education and Experience

  • University Degree or College Diploma in a related discipline;
  • Minimum of 5-7 years experience working in human resources in a variety of functions is required or a combination of education and experience;
  • Three years of leadership experience is preferred;
  • Completion of CHRL or in progress.

Applications, including a cover letter and resume, must be submitted before midnight, Wednesday, November 16, 2022 quoting posting #202223-05 in the subject line.

ETFO is an equal opportunity employer. As such, it encourages groups who have been historically disadvantaged with respect to employment to apply for positions in the Federation. Individuals are encouraged to self-identify.

ETFO is committed to a selection process and work environment that is inclusive and barrier free. We strive to meet the accommodation needs of persons with disabilities and accommodation will be provided in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department at 416-962-3836 or [email protected]

Job Types: Full-time, Permanent

Salary: $122,000.00-$154,000.00 per year


  • Extended health care


  • Monday to Friday

Work Location: One location

Apply Now
To help us track our recruitment effort, please indicate in your cover//motivation letter where ( you saw this job posting.

Leave a Reply