IT Technician – Co-Op

By joining Nortera (formerly known as Bonduelle), you are deciding to make a positive and sustainable impact on yourself, others and the planet.

We strongly believe vegetable food is THE solution to bring well-being through food to the nearly 9 billion inhabitants of our planet while preserving its resources.

The size of our company gives all employees the opportunity to grow, gain autonomy and be in charge of their projects.

• Group health insurance program
• Employee and family assistance program
• Retirement savings plan with employer contribution
• Reimbursement program for physical activity
• Tuition reimbursement program
• Annual personal tool allowance
• Annual clothing allowance
• Annual safety boots allowance
• Wellness activities
• Referral program
• Paid vacation time
• 1 day paid volunteering time
• Activities where we serve our communities
• Opportunities for advancement within a growing company!

THE ROLE:

The IT Technician will support and maintain in-house computer systems, desktops and peripherals for our Tecumseh location. This includes installing, diagnosing, repairing, maintaining and upgrading all hardware and software while ensuring optimal performance.

Specifically, you will:

• Work with end users to identify and deliver required PC services;
• Provide training and support to end users and staff on computer operation and other issues;
• Install, configure, test, maintain and troubleshoot end user workstation hardware, networked peripheral devices and networking hardware products;
• Receive and respond to requests regarding PC and/or hardware problems including hands-on fixes at the desktop level, installing and upgrading software, implementing files backups and configuring systems and applications;
• Access software updates, drivers, knowledge bases and FAQ resources on the internet;
• Construct, install and test customized configurations based on various platforms and operating systems;
• Support development and implantation of new computer projects and new hardware installations;
• Collaborate with LAN network administrators to ensure efficient operation of the company’s desktop computing environment;
• Provide rotating IT support after business hours for the Tecumseh facility.

• Post-secondary education in computer science or any relevant education/experience;
• Excellent knowledge of network and PC hardware;
• Ideally a first experience with hardware troubleshooting;
• Ability to read and understand technical manuals, procedural documentation and OEM guides;
• Exceptionnal interpersonal skills with a focus on rapport-building, listening and questioning skills;
• Self motivated;
• Highly analytical with excellent problem solving abilities;
• Must be flexible to support business needs that includes weekends and other off shift on a rotation.

If you recognize yourself in this job, we want to meet you!

At Nortera, diversity is a treasure that we cultivate!

Join us!

Although all job applications are considered, only successful applicants will be contacted. Nortera is committed to diversity and inclusion and aims to create a healthy, accessible and rewarding work environment that highlights the unique contribution of our employees to the success of our business. As an equal opportunity employer, we encourage a wide variety of applications so that we can have a diverse workforce that is representative of our customers and the communities where we operate.

#NOR23