IT System Administrator

About Groq

Groq delivers fast, efficient AI inference. Our LPU-based system powers GroqCloud™, giving businesses and developers the speed and scale they need. From our Bay Area roots to our growing global presence, we are on a mission to make high performance AI compute more accessible and affordable. When real-time AI is within reach, anything is possible. Build fast.

Mission:

Groq is looking for a System Administrator with broad experience across multiple technologies while having deep experience in key areas (Jack of all trades, master of some). This role will work to automate what can be automated, and handle the hands-on tasks that are a part of supporting a dynamic and growing company.

As a part of the IT team, this role will support daily operations, drive strategic initiatives, and work across multiple departments to help Groq continue to scale. This role will also be involved in developing infrastructure strategy, scaling systems, and leading cross-functional IT projects.

Responsibilities and Essential Duties

• Maintain highly effective and professional communication with internal customers and partner groups
• Responsible for System Administration and Management across several platforms, including Linux, macOS and Windows
• Troubleshoot issues from basic help desk tickets to complex system problems.
• Automate routine tasks and key systems
• Develop and execute project plans
• Work closely with Information Security, Facilities and other departments
• Create and maintain documentation
• Provide a quality onboarding and offboarding experience
• Travel occasionally for new office setup, system rollouts, and executive support
• Support and mentor helpdesk staff, ensuring both effective troubleshooting and professional development
• Evaluate, design, and implement scalable IT solutions to support company growth
• Ensure compliance with security and regulatory requirements across systems and services

Qualifications & Skills

Minimum qualifications:

• 5+ years of System Administration across Linux, macOS and Windows
• Professional experience using MDM tools (Microsoft InTune preferred)
• Familiarity with common configuration management systems (saltstack, ansible, terraform)
• Advanced troubleshooting skills
• Excellent communication and collaboration skills
• Solid understanding and experience with Networking (e.g. DNS, DHCP, VPN, TCP/IP, Routing, Firewalls)
• Administration of common business systems (e.g. Google Workspace, M365, Okta)
• Cloud Administration experience (GCP, AWS, Azure, OCI)
• Detail Oriented and Highly Organized
• Experienced working effectively with outside vendors and groups
• A flexible mindset when it comes to technology as a solution
• Degree in Information Systems, Computer Science or equivalent professional experience
• Experience supporting individuals with a wide range of technical skills, knowledge and experience
• Proven scripting/automation experience (e.g., Python, Bash, PowerShell) for system administration and task automation
• Understanding of where and how to apply security principles into IT

Preferred qualifications:

• Experience working in a start-up environment
• Curiosity and an open mind in using AI/ML technologies to solve IT problems
• Direct experience with Okta, Google Workspace, InTune, Terraform
• Deep Windows, macOS and Linux administration experience
• Experience setting up and maintaining offices and sites (e.g., deploying networking, conference rooms, access control).
• Experience providing technical support for executives and board members with a focus on high availability and discretion.
• Disaster recovery and business continuity planning experience
• Familiarity with lab/server environments

Attributes of a Groqstar:

• Humility – Egos are checked at the door
• Collaborative and Team Savvy – We make up the smartest person in the room together
• Growth and Giver Mindset – Learn it all versus know it all, we share knowledge generously
• Curious and Innovative – Take a creative approach to projects, problems, and design
• Passion, grit, and boldness – no limit thinking; fueling informed risk-taking

Compensation: At Groq, a competitive base salary is part of our comprehensive compensation package, which includes equity and benefits. For this role, salary range is determined by your location, skills, qualifications, experience and internal benchmarks. Compensation for candidates outside the USA will be dependent on the local market.

Groq is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law.

Groq complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We do not tolerate discrimination or harassment based on any protected characteristic.

Groq is committed to working with and providing reasonable accommodations to qualified individuals with physical or mental disabilities. If you require a reasonable accommodation to complete an application or to participate in the hiring process, please contact us at [email protected]. This contact is for accommodation requests only, which will be considered on a case-by-case basis.

All offers of employment are contingent upon verification of the applicant’s identity and employment authorization in accordance with federal law.

Groq encourages people with criminal record histories to apply for employment, and values diverse experiences, including prior contact with the criminal legal system. To that end, Groq welcomes such applicants in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster.

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