IT Support Technician

Asteroid PC Inc

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IT Technician Job Summary

We are seeking a detail-oriented, highly organized IT technician to join our growing team. In this position, (either remotely or on-site) you will play a key role in providing support for all areas of IT. You will update systems, troubleshoot problems, and provide hands-on support for IT issues within our organization.

IT Technician Duties and Responsibilities

  • Keep systems up-to-date through operating systems upgrades.
  • Monitor networking equipment and servers.
  • Monitor web performance, network availability, and security.
  • Oversee troubleshooting for system errors.
  • Provide technical support either by phone, remote access or site visits as needed.
  • Respond to IT issues; hardware maintenance, software, networking, etc.
  • Evaluate connectivity issues, equipment, and software.
  • Modify configurations, utilities, software, etc.
  • Set up equipment for new users.
  • Install, test, and monitor servers, firewalls, and new software.
  • Perform data backups.
  • Install and update network system improvements as needed.
  • Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more.
  • Help-desk support (assist customers and clients with issues arising from everyday computer use.
  • Set up computer equipment.
  • When on a construction site you will wear the proper attire. (Hard Hat and Safety Vests will be provided by Asteroid PC Inc.)
  • You will supply your own safety shoes.

IT Technician Requirements and Qualifications

  • College degree or equivalent.
  • CompTIA A+, CompTIA Net+ certification or other related IT professional certification; meet all state required license/certification.
  • Previous experience as a help desk technician, computer technician, or IT support.
  • Ability to troubleshoot and resolve multiple issues.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Excellent verbal and written communication skills.
  • Comfortable in a diverse and fast-paced environment.
  • Goal-oriented, organized team player.
  • Experience working with network and server management support.
  • Up-to-date knowledge of new systems, information, software, and upgrades.
  • Ability to physically stand, bend, squat, and lift equipment.

Job Types: Part-time, Contract

Salary: $1,500.00 per month

Schedule:

  • Day shift
  • Monday to Friday
  • Morning shift
  • On call

Application question(s):

  • How many years of IT support experience do you have? What is your level of education completed? Do you live in Lethbridge? Do you speak English?

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