IT Project Manager


Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

As the Project Manager you will take the helm in driving innovative IT projects to enhance operational efficiency and support our mission of delivering high-quality pharmaceutical and diagnostics products. In this role, you will lead cross-functional teams in the successful execution of IT projects, ensuring alignment with organizational goals and regulatory requirements. Your expertise will be instrumental in driving innovation, optimizing processes, delivering transformative solutions and operational services to support our mission of advancing healthcare through cutting-edge technology. Join us in shaping the future of pharmaceutical manufacturing and making a meaningful impact on global healthcare.

The Opportunity

  • Creating a comprehensive project plan, including defining project goals, objectives, scope, deliverables, and timelines. Identifying tasks, allocate resources, and create a schedule to ensure the project progresses smoothly.
  • Collaborate with multifunctional teams and ensuring effective collaboration. 
  • Proactively identifying potential risks and developing strategies to mitigate or minimize their impact. This includes conducting risk assessments, creating contingency plans, and monitoring risks throughout the development and run phases.
  • Working with relevant stakeholders to define and manage the project / enhancement and/or operational budget. Monitor costs, track expenses, and ensure that the product is delivered within the allocated budget.
  • Developing and implementing quality control processes, conducting quality reviews, and addressing any deficiencies to maintain high-quality outcomes.
  • Responsible for driving continuous improvements and elevating overall service experience.
  • Assessing change requests, evaluating their impact, and implementing approved changes while minimizing disruption.
  • Transition of projects to operations with appropriate service transition set-up and governance to ensure operational service quality is maintained (SLA, KPI) 

Who you are:

  • Bachelor’s degree in computer science, information systems or a related study with 5-7 years of relevant experience as a project manager
  • Have business domain knowledge in one or more of the following area(s): pharmaceutical manufacturing, quality, engineering and supply chain
  • Passionate about learning, sharing and further developing ‚best practice and embed it as next practice to achieve greater impact
  • Have a good understanding of project management methodologies, tools, and techniques as well as service management to effectively manage projects and operations of services
  • Have exceptional organizational skills to develop and manage project plans, timelines, and resources effectively
  • Proficient in active listening, negotiation, and presenting information clearly and concisely
  • Possess a combination of analytical thinking, hands-on problem solving, and a customer-service mindset
  • PMP certification is an asset and Proficiency in ITIL Service Management (ITIL v3 or v4 certification) 
  • Awareness of regulations like HIPAA, GDPR, FDA CFR Part 11 will be an asset
  • Nice to have: Knowledge of the Scaled Agile Framework (SAFe) and experience in Computer Systems Validation (CSV) will be an asset.

This position is not eligible for relocation support.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche Pharma Canada has its office in Mississauga, Ontario and employs over 850 employees. The Mississauga facility is bright, vibrant, fosters collaboration and teamwork, and is reflective of Roche’s truly innovative culture.

As of January 4, 2022, Roche requires all new employees who work in Canada to be fully vaccinated against COVID-19 on the date they take office. This requirement is a condition of employment at Roche that applies regardless of whether the position is on a Roche campus or remotely. If you have a valid reason for not being fully immunized, which is limited to certain specific medical reasons or other valid reasons protected by applicable human rights laws, you may request an exemption and / or adaptation measures regarding this vaccination requirement.

Roche is an Equal Opportunity Employer.

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