IT Business Analyst (100% Remote)


Location: 100% Remote (Ontario) or Hybrid (Toronto)

We give you a world of potential

Computershare has an exciting opportunity for a permanent full-time IT Business Analyst to join our Issuer Services team. This position can be 100% remote for candidates based in Ontario. Or, if you prefer to work in a hybrid model (part time remote and part time from an office), we can offer a hybrid environment from our Toronto office.

Here are a few things that make this opportunity truly fantastic:

  • We work in a fun and collaborative team environment with a supportive management team to ensure you reach your career goals, no matter where they may take you
  • You will support our Private Market development teams: fueled by Venture Capital and Private Equity investment, Private Markets has become the growth engine for economies around the globe
  • We offer continuous learning and education opportunities and put emphasis on continued improvement and growth
  • We believe that creativity fosters opportunity, and that the ideas of our employees will be what keeps us ahead in the market
  • We offer a competitive total compensation package, with further details found below

A role you will love

As one of our IT Business Analysts, you will be part of a cross-functional agile delivery team which creates customer-oriented solutions aligned to the overall Computershare and Technology strategy and values.

In this role, you will prepare clear requirements which will form a well-balanced Product Backlog for your delivery team to work from, facilitating simple, robust and scalable solutions which deliver regular incremental value to our business lines in close collaboration with your network of stakeholders.

In addition, you will contribute to the Analyst community, promote innovation, and share your knowledge of industry best practices.

Other key responsibilities include:

  • Eliciting requirements using effective, visual techniques, and find innovative ways to solve problems
  • Writing high quality, clear User Stories
  • Supporting estimates for User Stories based on the relative sizing scale used in your team
  • Engaging multiple analysis techniques and employing the most appropriate for each Requirement
  • Becoming a domain expert within your business line and associated systems
  • In collaboration with the Product Owner maintaining a healthy balanced Product Backlog
  • Promoting a learning culture, and mentoring less experienced team members
  • Run effective stakeholder workshops while always looking to keep things interactive and fun!

What will you bring to the role?

You’re naturally inquisitive and keen to learn with the ability to ask the right questions and really get to the root of the requirements. You’re pragmatic and innovative with a solution-oriented mindset; although the details matter, you can elicit requirements from the stakeholder group and communicate your ideas.

Being analytical and solution focused is essential. You enjoy working both independently and collaboratively as you’ll be partnering closely with the Product Owner and the wider team(s). As we work in this ‘new world’ it is important for us that you are self-motivated with energy and enthusiasm to succeed and drive results.

You also have:

  • 2+ years of relevant business analysis experience
  • Ability to break down complex domains quickly and translate them more simply and effectively
  • Excellent influencing and negotiation skills; able to manage positive and effective negotiations with stakeholders

Bonus points if you have:

  • An undergraduate degree in related discipline
  • Experience working in an Agile product development team
  • Business analysis courses or qualifications
  • Previous experience in the Financial Services sector

A company to be proud of

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

Rewards designed for you

Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

Save for Your Future. We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts. We’ve partnered with other organizations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation and days out as well as with many big brand shops.

Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

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