Innovation Delivery Lead (AI / Insurtech)


About Us: EvolutionIQ’s mission is to enhance the lives of injured and disabled employees and allow them to return to the workforce, saving billions of {dollars} in avoidable prices and misplaced productiveness to the US and international economies and make insurance coverage extra reasonably priced for everybody. We’re at the moment experiencing large development and to perform our targets, we’re hiring world-class expertise who need to assist construct and scale internally, and rework the insurance coverage area. We’re backed by First Spherical Capital, FirstMark Capital, Basis Capital, Brewer Lane Ventures, and have been named as Inc.’s top places to work

The Journey: The $1.3 trillion insurance coverage trade represents one of many largest single, untapped, complicated, and significant knowledge techniques remaining on the earth that has not but had synthetic intelligence utilized to it at scale. We are the main AI Steering Platform firm within the insurance coverage trade in the present day, working with a few of the largest insurance coverage firms within the US and increasing globally. We’re rising extremely quick, having began simply 4 years in the past. We excel at changing pilots to manufacturing deployments and we’ve got a unicorn path forward at a time when the market is battering different tech corporations. Our know-how has already helped tens of hundreds of individuals and helps extra each single day.

Your Influence: The Innovation Supply Lead will probably be accountable for main and growing the product implementation and alter administration methods for EIQ’s AI Claims Steering options for Enterprise shoppers throughout our innovation modules. You’ll leverage your deep product, operations technique and alter administration experience to companion with our Gross sales, Consumer Providers and Product groups to ship efficient product implementation assist, change administration greatest practices and knowledge analytics to guide shoppers in the direction of profitable enterprise outcomes. You’ll function as the subject material professional throughout Claims Steering and Claims Operations for Employees Compensation and Innovation product modules for each shoppers and cross-functional groups to assist guarantee EIQ  can repeatedly develop and ship efficient AI powered claims steering options. This function stories to the VP of Consumer Providers however will probably be initially educated by our Product Administration and Consumer Technique leads. 

In This Position, You Will:

  • Form the shopper expertise from knowledge onboarding via implementation and put up deployment ramp up and adoption to make sure shoppers are in a position to harness the total energy of EIQ’s AI Steering Platform
  • Present Product Knowledgeable steering and insights to shoppers whereas establishing a strategic and actionable Voice of Buyer program on your designated module(s) and shopper stakeholders
  • Create customized roadmaps to drive shopper conversions from pilot to manufacturing agreements that drive in the direction of excessive development renewal and growth alternatives
  • Accomplice with Gross sales and Product Managers to offer professional supply steering to prospects and shoppers together with configuration greatest practices, technical subject resolutions and shopper stakeholder administration throughout the c-suite executives to frontline employees
  • Accomplice with Consumer Technique and Analytics to assist EIQ’s knowledge pushed method to implementing change administration greatest practices and operational excellence
  • Function a trusted advisor to shopper govt groups as they increase to a full manufacturing roll out throughout a number of groups inside their group
  • Construct techniques and processes that repeatedly enhance our working and supply mannequin
  • Oversee and supply experience within the improvement and implementation of initiatives to enhance shopper satisfaction, retention and growth
  • Successfully talk complicated product intricacies and necessities to each technical and non-technical stakeholders.

Required Expertise: 

  • Robust means to stability shopper wants with shopper finances and capability constraints
  • Expertise planning and main complicated, vertical SaaS deliveries from pre-sales to development lifecycle phases for pre-scaled options within the 0-1 innovation area
  • Confirmed success driving transformational change administration at an enterprise group
  • Monitor file of persistently delivering distinctive shopper experiences in a quick paced, excessive development setting.
  • An analytical mindset with expertise utilizing data-driven insights to tell decision-making throughout a number of shopper stakeholder segments
  • Capable of mission handle cross-functional initiatives throughout agile and excessive performing product and engineering groups
  • An empathetic and humble method to working collaboratively throughout a number of capabilities inside a company
  • Wonderful communication, presentation and interpersonal expertise
  • Earlier expertise in insurance coverage and healthcare shouldn’t be required however an superior bonus

The Match: We’re a crew of architects and visionaries who thrive beneath our mission. We’ve created a enjoyable, passionate, pleasant, and fiercely pushed progressive tradition that values shopper success above every thing else. 

Work-life, Tradition & Perks: 

  • Compensation: aggressive base salary primarily based on a candidate’s background and expertise, plus significant fairness
  • Properly-Being: Full medical, dental, imaginative and prescient, short- & long-term incapacity, 401k matching. 100% of the worker contribution as much as 3% and 50% of the following 2%
  • Work/Life Steadiness: Get pleasure from a hybrid work schedule. We worth the flexibleness to work in our lovely NYC workplace, positioned within the vibrant Flatiron District in addition to in your individual house.
  • Dwelling & Household: Versatile PTO, 100% paid parental go away (4 months for main caregivers and three months for secondary caregivers), sick days, paid day off. For brand new dad and mom returning to work we provide a versatile schedule. We additionally provide sleep coaching that can assist you and your loved ones navigate life schedules with a new child
  • Yearly firm off-sites! We have gone to Jackson Gap and Puerto Rico in previous years. 
  • Workplace Life: Catered lunches, pleased hours, and pet-friendly workplace area. $500 on your in house workplace setup and $200/yr for upgrades yearly after your preliminary setup
  • Progress & Coaching: $1,000/yr for every worker for skilled improvement, in addition to upskilling alternatives internally
  • Sponsorship: We’re open to sponsoring candidates at the moment within the U.S. who must switch their energetic H1-B visa


EvolutionIQ appreciates your curiosity in our firm as a spot of employment. EvolutionIQ is an equal alternative employer. We have a good time range and are dedicated to creating an inclusive setting for all workers

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