Group Account Director – pharma

Publicis Groupe

Company Description

Publicis is an omni-channel communications agency with over 600 employees across our Canadian operations. The office is the largest in our industry in Canada and boasts talent across various disciplines of marketing and advertising expertise. Publicis carries a balanced split of Canadian, U.S. and Global clients for which we are Agency of Record. Publicis supports a range of D&I actions through our Driving Change team as well as giving back to the community through a long-standing participation in the Out of the Cold Program. With a strong, active and familial culture, Pub United is the agency’s social club, hosting events as wide reaching as Curling, Trivia Nights and more.

Job Description

As a Group Account Director at Publicis Health Montreal you’ll be a key collaborator with our AVP Engagement Lead for Canada Health, assuming a prominent leadership role within our Client Service team. Your mission is to be the driving force in understanding our clients intricate marketing needs, driving marketing strategy, and spearheading innovative solutions that propel them toward success.

In your leadership capacity, you’ll not only be a strategic thinker but also take financial responsibility for your assigned client(s) and brand(s), showcasing your prowess in crafting a roadmap for success.

Management and Execution

  • Manage overall portfolio/group of accounts, driving overall client success
  • Ability to develop and manage a team of high-performing client service professionals
  • Strong financial acumen, inclusive of forecasting and budget/staff planning Manage project execution to ensure processes are being followed and that projects comply with regulatory requirements
  • Manage tight deadlines and exceed client expectations with attention to detail and flawless execution
  • Review and manage project budgets under your direction to success Lead cross-functional teams in delivering programs
  • Be action and solution-oriented at all times
  • Ensure all communications reflect the Publicis Health standards and assist in developing a positive client experience
  • Understand the client’s business, industry, competitors, key drivers, environment, etc
  • Relentlessly work to identify opportunities to bring value to our client’s businesses
  • Articulate client’s brand objectives and ensure they are incorporated into recommendations
  • Contribute to the development of the account plan for each client


  • 9+ years client services experience in the advertising industry
  • 5+ Years pharmaceutical/healthcare advertising experience with a focus on Canadian Heath
  • Experience working with multiple clients and brands or managing one large piece of business
  • Experience building relationships with multiple clients at the Director/Sr. Director level
  • Proven ability to grow client business
  • Identifying client business objectives and account planning
  • Setup, lead, and run client meetings, provide follow-up and recap notes
  • In partnership with Project Management, review and create scopes of work
  • Client Feedback: Gaining clarity on changes/markups and communicating back to internal teams effectively.
  • Strong presentation and communication skills is a must
  • A strong understanding of marketing communications and regulations of the pharmaceutical/healthcare industry in Canada
  • University degree is required
  • Hybrid work environment, two – three days a week in office required

Additional Information

Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. If you require a specific accommodation please contact Human Resources at 416-925-7733 or by email at [email protected]

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