Food Services Supervisor – Starbucks (Auxiliary)

University of British Columbia

Workers – Union

Job Class
CUPE 116

Job Profile
CUPE 116 Hourly – Meals Companies Assistant-F/S

Job Title
Meals Companies Supervisor – Starbucks (Auxiliary)

Retail UBC Meals Companies Scholar Housing and Neighborhood Companies

Compensation Vary
$25.22 – $27.73 CAD Hourly

Posting Finish Date
December 5, 2023

Notice: Purposes will probably be accepted till 11:59 PM on the day previous to the Posting Finish Date above.

Job Finish Date

There are two (2) positions out there.

At UBC, we imagine that attracting and sustaining a various workforce is essential to the profitable pursuit of excellence in analysis, innovation, and studying for all college, workers and college students. Our dedication to employment fairness helps obtain inclusion and equity, brings wealthy variety to UBC as a office, and creates the required situations for a rewarding profession. 

Job Abstract
Positions on this classification oversee the operation of a single meals companies unit and/or help within the operation of a posh meals companies unit(s) supervising meals service employees, taking part in meals service work and dealing with associated administrative duties.
Organizational Standing
Studies to unit Supervisor.
Work Carried out
1. Supervises the workload of meals service employees, guaranteeing staff meet UBC Meals Companies customer support requirements.
2. Trains meals service employees, following up to make sure an understanding of the fabric coated.
3. Assists with and recommends scheduling choices to the unit supervisor.
4. Orders meals provides required for daily operations.
5. Displays and critiques value controls, corresponding to, labour prices, meals prices and waste and overhead bills, with unit supervisor.
6. Handles buyer feedback and complaints and refers to unit supervisor as required. Displays buyer satisfaction through surveys, remark playing cards, and every other sorts of suggestions.
7. Relieves and assists meals service employees as operationally required.
8. Ensures that the standard of product being produced and/or bought is as much as division requirements.
9. Performs audits for meals high quality, meals security and sanitation, buyer satisfaction and suggestions; takes motion with manufacturing or makes suggestions as required.
10. Participates in associated daily workplace administrative duties, corresponding to, answering telephones, document holding, submitting, knowledge entry, performing primary calculations, typing correspondence, stock, and month finish procedures. Completes and submits timesheets guaranteeing payroll deadlines are met.
11. Ensures that programs and procedures for every day gross sales, money collections/controls, banking and ledger reconciliation are being adopted; processes funds and deposits.
12. Recommends every day specials and ongoing menu modifications.
13. Suggests and implements unit promotions together with processing and delivering of You-Care packages.
14. Ensures all kitchen tools and level of sale programs are in working order; studies and follows up on upkeep as required.
15. Contacts staff for protection of final minute vacancies of shifts.
16. Carries out every other associated duties as required in line with the {qualifications} and necessities of positions on this classification.
Consequence of Error/Judgement
Makes choices concerning the coordination and allocation of meals service employees and acceptability of labor carried out; inappropriate choices may lead to poor high quality of meals and repair with an influence on gross sales and customer support.
Supervision Acquired
Works independently beneath normal supervision.
Supervision Given
Supervises a lot of meals service employees, involving coaching, assigning and monitoring work guaranteeing staff meet UBC Meals Companies customer support requirements.
Minimal {Qualifications}
Highschool commencement, completion of Meals Service Administration course, FoodSafe stage 1 certificates and a minimal two years of associated expertise or an equal mixture of training and expertise.

– Willingness to respect numerous views, together with views in battle with one’s personal

– Demonstrates a dedication to enhancing one’s personal consciousness, data, and abilities associated to fairness, variety, and inclusion

Most well-liked {Qualifications}

Excessive College commencement, Meals Protected Degree 1 Certificates and completion of Meals Service Administration course.2 years related expertise or the equal mixture of training and expertise. Laptop expertise required; should have be snug utilizing each Phrase and Outlook. Demonstrated potential to work independently, multitask, and meet deadlines. Efficient oral and written communication abilities, together with organizational abilities are required. Demonstrated potential to train initiative and work with a various workforce. Robust supervisory, interpersonal, customer support, management and coaching abilities required. Means to work versatile hours, together with evenings and weekends. Should full and cross specialised Starbucks coaching program.

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