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Executive Director, Operations

University of British Columbia

Staff – Non Union

Job Category

Job Profile
AAPS Salaried – Administration, Level E

Job Title
Executive Director, Operations

Leadership Equity & Inclusion Office

Compensation Range
$8,647.50 – $13,511.58 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date
December 19, 2022

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

UBC’s campuses are located on the traditional, ancestral, and unceded territories of the Syilx (Okanagan) Peoples and of the Coast Salish Peoples, including the territories of the xwməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Stó:lō and Səl̓ílwətaʔ/Selilwitulh (Tsleil- Waututh) Nations.

Job Summary

UBC is committed to fostering equitable and inclusive learning and working environments in which human rights are respected, where all members of the UBC community are treated fairly and with dignity, and where the rich diversity of UBC students, faculty, and staff have equal opportunity to participate in the life and work of the university. The Equity and Inclusion Office (EIO), under the purview of the Associate Vice-President Equity and Inclusion, has the following mandate:  while fulfilling our mandate:

  • To build campus-wide awareness about and engage the campus community in activities to promote human rights, equity, and inclusion;
  • to enable data-informed planning and evaluation for the effective implementation of institutional initiatives;
  • to develop strategic partnerships with units and build campus-wide capacity for strategic systems change; and
  • to provide skillful and impartial advising for the early resolution or appropriate referral of human rights and equity-related concerns and complaints.

The Executive Director, Operations, under guidance and direction from the Associate Vice President, Equity and Inclusion (AVPEI), supports strategic planning in collaboration with the AVPEI and EIO Directors, promotes and supports effective people development and management practices, provides administrative leadership and support to EIO functions, provides oversight of EIO operations and services, including portfolio financial and budget management, coordination of executive and Board reporting, as well as strategic communications functions. This position represents the AVPEI in meetings with campus and community groups, as needed. In addition, this role plays a key role in providing training, mentorship, and advice to the EIO functional units on operational issues.

This position must be able to foster and facilitate professional, kind, and effective working relationships with all stakeholders. An understanding and a keen interest in continuing to learn about equity and inclusion issues is essential in this role. The position handles confidential and sensitive matters relating to the implementation of the Equity and Inclusion Office mandate and is expected to protect the confidentiality of internal documents, especially those which include personal information.

Organizational Status

Reports to the Associate Vice-President, Equity & Inclusion and is a member of the leadership team within the Equity & Inclusion Office. The Executive Director plays a critical role in supporting the AVPEI in meeting the unit’s strategic priorities. The Executive Director, Operations, works under the broad direction of the AVPEI and works closely with other EIO Directors, administrative and academic units, and university stakeholders.

Work Performed

  • supports the development of strategic priority areas for the Office and contributes to the development of strategic institutional plans to advance equity, antiracism, and inclusive excellence
  • develops budget for operations functions, and contributes to deliberations about the Office’s long-term strategic budgetary decisions.
  • leads team’s adoption of change efforts and contributes to broader organizational development and change management efforts.
  • Develops operational goals, defines measures of progress and leads teams in aligning their day-to-day activities with strategic priorities in support of the Office’s and university’s vision, values, and purpose.
  • Provides exemplary leadership in the establishment and management of a professional and collegial team dynamic and working environment.
  • works in close collaboration with other Office Directors to advise the AVPEI on issues related to advancing institutional equity, anti-racism, and inclusive excellence plans.
  • Partners and collaborates with senior management and key stakeholders to advance transformative strategies, policies, and practices for systems change.
  • Develops and implements policies and controls to ensure the compliance of EIO operations with university and government regulations, collective bargaining agreements, and the policies of other regulatory bodies in order to assure the continuing viability of the unit.
  • Oversees the management and day-to-day operations of EIO portfolios including Administration, Financial Management, Facilities Management, and Communications.
  • Provides people management coaching and mentorship to EIO Directors.
  • Ensures the clear establishment of goals for staff and monitors and evaluates staff and unit progress towards these goals
  • Assists staff in developing skills necessary to improve job performance.
  • Ensures that liaison and coordination among staff is maintained and when necessary, clarifies responsibilities and boundaries between roles.
  • Leads and oversees the development of strategies, best practices, and continuous improvement initiatives in all operational activities including human resources, project management, facilities, administration, finance, and communications.
  • Manages the implementation of operational initiatives and evaluates their outcomes, including providing direction to internal staff and external service providers to complete expected project outcomes.
  • Works closely with the Directors in EIO to provide advice on resource allocation and use to ensure operational decisions follow the strategic direction of the EIO and are consistent with UBC policies and procedures.
  • Manages the overall annual budget and financial controls for EIO. Financial responsibilities include financial planning and reporting, forecasting, and managing revenues, and expenses for a variety of programs and services, as delegated by the AVPEI.
  • Hires, manages, supervises, evaluates, and disciplines or terminates staff when necessary, under supervision.
  • Represents the AVPEI on various university committees, where required. Advises and/or sits on committees or working groups as appropriate and may represent EIO as required.
  • Writes and/or directs the preparation of EIO documentation including reports, policies and procedures, and planning documents.
  • Leads and oversees opportunities and ideas for service/program enhancements and continuous improvement, including developing action and project plans.
  • Other duties as assigned.

Consequence of Error/Judgement

Inappropriate judgment can compromise the EIOs ability to meet its objectives and goals, and its relationships within the University and with external partners. The Executive Director, Operations, is called upon to exercise sound judgment over a wide range of issues and circumstances, often within a limited time frame and with limited opportunity for consultation. The Executive Director is in a position of responsibility and trust, dealing with sensitive and confidential data and requiring an exceptional amount of tact and discretion.

Supervision Received

Reports to the AVPEI and works independently under general directives. Exercises considerable independent judgement and autonomy in the creation and implementation of operational initiatives. The position requires a high degree of independent, executive decision-making, the ability to assess and implement work required, strong organizational skills, and the ability to provide leadership and support.

Supervision Given
Member of the EIO Leadership Team. Directly responsible for M&P staff.
Minimum Qualifications
Undergraduate degree in a relevant discipline. Master’s degree preferred. Minimum of eight years of related experience, or the equivalent combination of education and experience.
Preferred Qualifications

  • Master’s degree in planning, education, sociology, critical race studies, social work, public administration, etc., supplemented by post-graduate course work and/or professional development in relevant subject matters.
  • Related experience in a senior administrative position, preferably in a university setting, or the equivalent combination of education and experience.
  • Experience in strategic planning, evaluation, assessment, and evidence-based decision-making.
  • Familiarity with accessibility, human rights, and employment equity legislation. 
  • Awareness of equity and inclusion issues through lived experience and/or work with diverse communities.
  • Should possess strong organizational skills, business practices, financial reporting, and managerial capabilities.
  • Must have excellent leadership, interpersonal, and written and oral communication skills.
  • Ability to lead a diverse team, develop and foster cooperative and productive working relationships, and contribute to a respectful and collegial work environment. Tact, diplomacy, discretion, and sound judgment are required.
  • The incumbent should have the ability to plan, coordinate and supervise the work of others, in order to execute a variety of complex projects with imposed deadlines.
  • Must be able to take initiative and exercise judgment, and work positively and effectively under pressure to manage multiple priorities.
  • Must be able to work both independently and in a team situation.
  • Computer experience required, preferably in an MS Windows environment using Microsoft Office.

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