Digital Communications Officer

Royal Roads University

Royal Roads University is located on the traditional lands of the Xwsepsum (Esquimalt) and Lekwungen (Songhees) ancestors and families who have lived here for thousands of years. This land has been part of the fabric of the life of Indigenous communities long before Hatley Castle was built, and it will be long into the future. It is with gratitude that we now learn and work here, where the past, present and future of Indigenous and non-Indigenous students, faculty and staff come together. Located in one of Canada’s most beautiful National Historic Sites, RRU is just minutes from downtown Victoria, British Columbia and is surrounded by old growth forest and awe-inspiring ocean and mountain views. RRU is a special-purpose university that delivers high-quality applied and professional programs. Established by the provincial government in 1995 through the Royal Roads University Act, RRU was created with a unique mandate and governance structure to respond to the labour market needs of British Columbia. RRU has over 20,000 alumni in 65 countries. With a reputation for innovation, RRU is a leader in the delivery of blended learning programs, which combine intensive residency experiences with online course work.
Requisition #
Job Title
Digital Communications Officer
Division Department
Royal Roads University -> Office of the Vice-President Research & International -> Research
Recruitment Type
# of Hires Needed
Closing Date
Job Description

Cascade Institute Digital Communications Officer (Victoria BC or remote). Possible start date would be between May 20 – June 1st, 2023.

This is a part-time (20 hours per week), 6-month position with the possibility of renewal and/or the position transitioning to full-time (conditional on performance and project funding). The role can be performed in-person at the Cascade Institute offices on Royal Roads University Campus in Victoria, British Columbia OR remotely.

For information about the Cascade Institute go to:

The Digital Communications Officer will report to the Cascade Institute Operations Manager.  

Primary position outcomes:

  • Collaborates with leadership team to develop and execute an effective communications strategy based on the Cascade Institute’s target audiences
  • Manages the Cascade Institute’s social media platforms, newsletter, and websites
  • Designs, writes, edits, and distributes engaging content, including social media publications, newsletter, press releases, website content, annual reports, speeches, and other marketing material that communicates the organization’s activities, products and/or services
  • Keeps the Cascade Institute’s digital media outlets current and relevant for our target audiences in content, style, and organization
  • Liaises with the Cascade Institute’s research leads to stay updated on latest developments to keep a constant flow of content production and distribution
  • Engages with the online community and responds to comments and requests
  • Analyzes web traffic and relevant community metrics
  • Maintains records of media coverage and collates analytics and metrics
  • Relays feedback to relevant internal stakeholders

Job Requirements

  • Bachelor’s degree, relevant diploma or equivalent combination of experience and professional development in communications, journalism, or related field
  • 2-5 years’ relevant experience engaging with online communities, communicating research to non-academic audiences, or managing organizational social media platforms
  • Exceptional written and oral communication and interpersonal skills
  • Creativity and the ability to develop original content
  • Strong computer skills using MS Office Suite, including Outlook and various cloud storage and collaboration platforms (e.g., OneDrive, SharePoint)
  • Experience with Twitter and LinkedIn
  • Knowledge of desktop publishing software (e.g., InDesign, Photoshop, Figma, Canva)
  • Knowledge of Hootsuite or similar programs to manage online postings on different platforms
  • Proficient in Google Analytics
  • Understanding of keyword placement and SEO best practices is an asset
  • Ability and sound judgement to develop the right “voice” for each social media platform
  • Strong knowledge of how to build social media engagement
  • Organized self-starter with strong time-management skills and the ability to multi-task, to prioritize workload to deadlines, and cope with interruptions and changing priorities
  • Demonstrated commitment to quality and pride of work, accuracy, and meticulous attention to detail
  • Proven ability to exercise initiative, think critically, demonstrate good judgment (know when to escalate issues), and employ diplomacy
  • Demonstrated ability to maintain confidentiality
  • A positive attitude and is comfortable working both independently and in a team-based environment

Additional Information
This is a casual, 20-hour per week position. The hourly rate is $34.64. Due to its limited term nature, this position is not eligible for enrolment in the University’s Benefits Plan, but you will be provided with 4% in lieu of vacation.

Royal Roads University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our faculty and staff including, but not limited to, women, visible minorities, Indigenous people, persons with disabilities and persons of any sexual orientation or gender identity.
While Royal Roads University values all applications we receive, only those candidates shortlisted for further consideration will be contacted. Please note that all qualified candidates are encouraged to apply. However, you will need to be legally eligible to work in Canada for the duration of the employment contract. If you require any form of accommodation throughout the recruitment process, please contact us directly at [email protected] attention: Lorisha Bühler or 250-391-2600 extension 4408 so we can offer you individualized assistance and ensure equity in our recruitment and hiring process. ALL COMPETITIONS WILL CLOSE AT 10.00 P.M. ON THE DATE OF CLOSING

View or Apply
To help us track our recruitment effort, please indicate in your email – cover/motivation letter where ( you saw this job posting.

Leave a Reply