DevOps Manager

University of British Columbia

Workers – Non Union

Job Class

Job Profile
AAPS Salaried – Data Programs and Know-how, Stage E2

Job Title
DevOps Supervisor

OCIO Integration Enablement Heart

Compensation Vary
$10,429.92 – $16,272.67 CAD Month-to-month

The Compensation Vary is the span between the minimal and most base wage for a place. The midpoint of the vary is roughly midway between the minimal and the utmost and represents an worker that possesses full job information, {qualifications} and expertise for the place. Within the regular course, staff can be employed, transferred or promoted between the minimal and midpoint of the wage vary for a job.

Posting Finish Date
February 26, 2024

Word: Purposes can be accepted till 11:59 PM on the day previous to the Posting Finish Date above.

Job Finish Date

At UBC, we imagine that attracting and sustaining a various workforce is vital to the profitable pursuit of excellence in analysis, innovation, and studying for all college, employees and college students. Our dedication to employment fairness helps obtain inclusion and equity, brings wealthy range to UBC as a office, and creates the mandatory circumstances for a rewarding profession. 

Job Abstract

The DevOps Supervisor gives individuals and technical management for core enterprise initiatives encompassing massive, multi-faceted info programs inside the Integration Enablement Centre (IEC) at UBC IT.

The Incumbent gives senior degree experience and route within the space of Enterprise Integrations and is a acknowledged subject material professional for the Integration Enablement Heart (IEC) answerable for administration and execution of duties that ship initiatives, enhancements, upkeep and manufacturing assist.

Organizational Standing

The IEC is a unit inside the UBC Data Know-how division answerable for linking all programs and knowledge at UBC to allow the College, college, researchers, employees, college students and companions to have entry to correctly ruled knowledge by means of well-documented UBC APIs and different acceptable toolsets.

The IEC is answerable for the choice, acquisition or growth, deployment, and operation of the suite of functions associated to enterprise integrations. The IEC works carefully with core UBC IT and IT Enabled mission groups to make sure that all releases to manufacturing of integrations and supporting toolsets are of the required high quality.

Providers are delivered by means of the usage of Data Know-how finest practices and buyer centered processes to allow stakeholders to realize UBC aims.

The DevOps Supervisor, IEC experiences to the Senior Supervisor, IEC and works carefully with the opposite managers in UBC IT and the Workplace of the CIO, UBC IT personnel, know-how professionals throughout the UBC group, campus stakeholders, distributors, and exterior establishments.

Work Carried out

  • Supplies work route and management to the IEC DevOps team members, together with scheduling, task of labor, evaluation of efficiency and backbone of post-production points as required to make sure total success
  • Manages the efficiency of the DevOps staff with common critiques and suggestions that consists of efficient mentorship and affected person steerage.
  • Establishes a protected and productive surroundings, inside the staff, for friends to constantly study from one another and assist the continuing growth of their abilities
  • Participates in long-range planning for integration initiatives, and develops and maintains know-how supply roadmaps for the useful space(s).
  • Manages complicated enterprise-level initiatives assigned to the DevOps staff to additional develop and implement points of the SDLC and enterprise processes that contain the better UBC group.
  • Leads areas of accountability together with Efficiency Administration, Resolution Structure, Change Administration, and Person Expertise and can be accountable to make sure constant software of SDLC, CICD, and documentation rules established inside the Workplace of the CIO (OCIO).
  • Supplies senior degree experience and route into the method for integrations migration and deployment, testing and QA, tenant administration, system scalability and efficiency, and all different programs required to assist profitable integration migration.
  • Applies fashionable approaches to the design, growth, implementation, and assist of integrations at UBC.
  • Helps the Senior supervisor in onboarding new staff members, monitoring Jira and ServiceNow queues and making certain the operational and mission documentation is up to date
  • Works with enterprise companions and/or management to know ongoing points with the delivered initiatives, of a serious useful space with a number of traces of service.
  • Develops built-in methods, working plans, targets and measures for a serious useful space and leads the daily supply of its companies, applications and actions.
  • Develops and implements modern companies, enterprise options, and applications, gives technical management and oversight on initiatives, and collaborates with others on built-in options and initiatives throughout different administrative/tutorial items.
  • Honour the SLA with the IEC purchasers by making certain the Jira and ServiceNow tickets are assigned to acceptable staff members, make sure the tickets are resolved in time, take away blockers and practice the employees in areas that can assist enhance the standard of service delivered by IEC.
  • Handle the technical documentation round initiatives and operations. Make sure the stakeholders are recognized, structure diagrams, assist pages and many others. are current for every mission/process supply.
  • Onboard new staff members by coaching them on the combination patterns, core IEC companies, and making certain that they’ve related entry to carry out their job duties.
  • Performs different associated duties as required.

Consequence of Error/Judgement

Efficient administration of the SDLC and CICD Pipeline is crucial for the DevOps of UBC IT companies to the departments and schools. Choices and actions taken by the DevOps Supervisor can have a direct affect on how effectively and successfully UBC Purposes will carry out and performance.

Failure to fulfill service degree obligations for efficiency and availability of the Integration Enablement Heart portfolio may adversely affect productiveness, funding and income, and the College group, together with the big majority of scholars, college and employees. It can additionally harm the fame of UBC and UBC IT.

Supervision Acquired

The DevOps supervisor works below the final route of the Senior Supervisor, Integration Enablement Centre and has appreciable latitude within the execution of their duties in keeping with the objectives and aims for the useful space.

Supervision Given

Might supervise pupil or momentary employees in addition to different know-how professionals on a mission foundation.  Might oversee deliverables as assigned to Contractors.
Minimal {Qualifications}

Undergraduate diploma in a related self-discipline. Minimal of eight years of associated expertise together with not less than two years of managerial expertise, or the equal mixture of training and expertise.

Most popular {Qualifications}

  • Undergraduate diploma in Pc Science most popular

  • Demonstrated expertise within the software program growth and implementation life cycle with the flexibility to speak successfully verbally and in writing to a diversified viewers.

  • Demonstrated expertise Integration programs and processes is required.

  • Demonstrated expertise main, partaking and motivating groups with each Growth and Operations duties is required.

  • Expertise implementing and working the AWS and Mulesoft toolsets is most popular.

  • Supervisory, budgetary, presentation, interpersonal, abilities required.

  • Demonstrated means to research and interpret knowledge, decide implications, and supply suggestions.

  • Skill to resolve programs and technical issues in an modern method.

  • Skill to make selections and suggestions involving extremely complicated points.

  • Skill to successfully lead a staff of programs professionals in a demanding surroundings.

  • Skill to conduct wants analyses, plan, manage, handle, monitor, full, and consider initiatives inside allotted time and assets.

  • Skill to successfully facilitate teams to realize acceptable consequence.

  • Skill to develop and ship efficient shows and workshops.

  • Skill to successfully handle a number of duties and priorities and work below fixed strain and excessive degree of ambiguity to fulfill crucial, time delicate deadlines.

  • Glorious organizational and analytical abilities.

  • Skill to mentor and coach employees, and act as a useful resource.

  • Skill to successfully handle a number of duties and priorities and work below strain to fulfill crucial, time delicate deadlines.

  • Glorious organizational and analytical abilities.

  • Skill to take care of accuracy and a spotlight to element.

Collaboration – Constantly fosters collaboration and respect amongst staff members by addressing components of the group course of that impedes, or may impede, the group from reaching its objective. Engages the best individuals inside and past organizational boundaries, by matching particular person capabilities and abilities to the staff’s objectives. Works with a variety of groups and readily shares classes realized and credit score for staff accomplishments.

Communication for Outcomes – Converses with, writes experiences for, and creates/delivers shows to all ranges of colleagues and peer teams in ways in which assist downside fixing and planning. Seeks a consensus with enterprise companions. Debates opinions, checks understanding, and clarifies judgments. Brings battle into the open empathetically. Explains the context of a number of interrelated conditions, asks looking out, probing questions, and solicits professional recommendation previous to taking motion and making suggestions.

Downside Fixing – Diagnoses issues utilizing formal problem-solving instruments and strategies from a number of angles and probes underlying points to generate a number of potential options. Proactively anticipates and prevents issues. Devises, facilitates buy-in, makes suggestions, and guides implementation of corrective and/or preventive actions for complicated points that cross organizational boundaries and are unclear in nature. Identifies potential penalties and danger ranges. Seeks assist and buy-in for downside definition, strategies of decision, and accountability.

Main Self – Adapts method with out feeling personal agenda or outcomes have been compromised. Challenges inefficient/ ineffective work processes and affords constructive options. Analyzes work errors, successes and failures and units studying methods to rectify and improve information. Skill to adapt to altering workload priorities, successfully reprioritizing or deferring duties in keeping with operational and strategic objectives.

Main Others – Frequently gives constructive suggestions and recognition to staff members concerning job efficiency and works with them to establish work objectives and create particular person growth plans. Identifies, mentors, and raises the profile of future excessive performers and leaders. Determines finest method and mediates battle between people and teams

Main the Group – Develops a transparent service plan that outlines the outcomes, key steps, duties and anticipated time traces for completion to achieve unit objectives and additional the group and the College’s aims. Communicates a collective function, creates a transparent line of sight to the group’s worth proposition, and ensures alignment with the College’s objectives and methods. Engages in ongoing knowledge assortment to make sure that selections are aligned with finest

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