Database and Content Specialist

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

Hybrid

Job Description

This is a newly created role in Manulife Investment Management’s and John Hancock’s global institutional marketing team. With a focus primarily on quantitative data, the position supports consultant databases and an internal RFP Q&A knowledgebase. The role includes both completing existing processes and helping create new ways to manage and apply quantitative data for consultant databases and client questionnaires. It’s a mix of predictable, cyclical database updates, addressing hoc requests as they arise, and innovating to improve processes and find opportunities to add new value.

The ideal candidate is comfortable with quantitative data, highly detail oriented, diligent about seeing tasks through to completion, a good communicator and enjoys thinking creatively. The individual will get exposure to marketing, reporting, analytics, and consultant relations/distribution teams, offering several possible areas for development within a global asset management firm.

Responsibilities

• Develop an understanding of the role of 3rd party consultants in the institutional and retail space, support the consultant relations team on this important part of our marketing efforts and look for ways to enhance the marketing team’s level and quality of support

• Source monthly and quarterly investment data from internal reporting teams

• Using an external vendor’s consolidation tool, make monthly and quarterly updates to our firm and product profiles across consultant databases, including data such as investment performance, assets under management, equity and fixed income characteristics; work with the vendor to enhance our use of the technology

• Identify and troubleshoot any issues in data feeds to ensure completeness of product profiles

• Address ad hoc requests and changes, sometimes with very tight turn-around

• Communicate with collaborators about status of regular updates and ad hoc requests

• Explore ways to optimize our use of technology and processes to improve speed, efficiency and accuracy; participate in a collaborative project with reporting teams and automation specialist to look for opportunities to automate data feeds

• Work with personnel reporting and subject matter experts to create and implement a new process to track investment teams’ membership and team changes, and to share the information with the institutional marketing team

• Help design, implement and manage a new process to push quarterly data points to our library of standard RFP Q&A

• Look for additional ways we can use technology to support quantitative data used in client questionnaires

How will you create impact?

This position is essential to new business development efforts and servicing existing clients and reports to the Director of Content Management within the global institutional marketing team.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Bachelor’s degree or equivalent work experience
• 1-5 years of experience preferred either in the financial industry, working with quantitative data, or with databases
• Intermediate to advanced Microsoft Excel skills
• High comfort level working with large amounts of quantitative data across multiple data sets
• Excellent problem-solving skills and comfortable asking questions to gain understanding
• Adept at learning new technologies and exploring further capabilities
• Highly detail oriented
• Conscientious about following processes as defined, owning tasks and seeing them through to completion
• Enjoys thinking of ways to improve how we do things today and to come up with new ways to support our goals
• Ability to balance and adapt to shifting priorities
• Strong written and verbal communication skills
• Interest in institutional asset management and retail investing

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans . Additional information about John Hancock may be found at johnhancock.com .

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact [email protected] .

The annual base salary for this role is listed below.

Toronto, Ontario

Salary range is expected to be between

$68,775.00 CAD – $114,625.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.