Customer Service Representative

Buyer Service Consultant

Requisition ID: 185076

Be part of a goal pushed successful staff, dedicated to outcomes, in an inclusive and high-performing tradition.

Concerning the function

As a Buyer Expertise Affiliate/ Beauport/ Everlasting/ Half-time 15h, you’re the face, character and coronary heart of our branches. Scotiabank is a spot the place we put our prospects first, and our precedence is to assist them obtain their monetary targets.

Our Buyer Expertise Associates are people-centric and join with prospects in a relatable means. As a necessary member of the Canadian Banking Department community, the main focus is to offer distinctive service all through the shopper’s journey by:

• Taking a proactive method to discovering our buyer’s wants and listening to know what they’re asking for

• Processing day after day transactions

• Nurturing wealthy, long-standing relationships

• Contributing to the Department’s targets by figuring out and fulfilling easy gross sales alternatives

• Being a expertise skilled and sharing your information by introducing purchasers to our cellular banking purposes and helping them to raised handle their banking wants

Is that this function best for you? On this function you’ll:

• Construct robust buyer relationships and ship glorious customer support

• Uncover and clear up prospects’ wants

• Clarify difficult ideas merely

• Display success in a target-based efficiency atmosphere, in addition to contribute positively to a team-oriented work atmosphere

• Display an eagerness to be taught and willpower to succeed

Do you may have the talents that can allow you to achieve this function? – We’d like to work with you should you:

• Have confirmed customer support expertise by work or group involvement

• Are keen to help in knowledgeable, pleasant and environment friendly method

• Can be found to work a versatile schedule

• Are snug in easy gross sales conditions

• Have robust technical expertise and the power to advertise digital and self-service banking choices to our prospects

What’s in it for you?

• The chance to hitch a forward-thinking group surrounded by a collaborative staff of progressive thinkers

• A rewarding profession path with various alternatives for skilled growth

• Inner coaching to help your profession development and improve your expertise

• A corporation dedicated to creating a distinction in our communities – for you and our prospects

• You possibly can anticipate to be acknowledged and rewarded for high-performance. You’ll be supported by management by significant growth conversations that allow quicker development and inner coaching to help your development and growth.

• A aggressive compensation and advantages bundle

Location(s): Canada : Quebec : Beauport

Scotiabank is a number one financial institution within the Americas. Guided by our goal: “for each future”, we assist our prospects, their households and their communities obtain success by a broad vary of recommendation, services, together with private and industrial banking, wealth administration and personal banking, company and funding banking, and capital markets.

At Scotiabank, we worth the distinctive expertise and experiences every particular person brings to the Financial institution, and are dedicated to creating and sustaining an inclusive and accessible atmosphere for everybody. When you require lodging (together with, however not restricted to, an accessible interview web site, alternate format paperwork, ASL Interpreter, or Assistive Know-how) through the recruitment and choice course of, please let our Recruitment staff know. When you require technical help, pleaseclick right here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates should apply instantly on-line to be thought of for this function. We thank all candidates for his or her curiosity in a profession at Scotiabank; nevertheless, solely these candidates who’re chosen for an interview shall be contacted.